Subject: New Reply Received - Returns
From: Splash <[email-masked]>
To: [email-masked]
Date: Tue, 22 Sep 2020 11:04:38 +0000

Hi Abhishek Sisodia,  The customer has responded to the ticket.  Returns  Ticket comment <div dir="ltr">Dear Team,<div><br></div>
<div>It has been 12 days and till date I have not received any communication related to my refund. Kindly process my refund as soon as possible.</div>
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<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Sun, Sep 20, 2020 at 5:26 PM Mridula Balyan &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex">
<div dir="ltr">Dear Team,<div><br></div>
<div>Please find the attached image for your reference.</div>
<div>I have placed a return request for 3 items but only these two items <b>(Bella Solid King Fitted Sheet and Alan Chenille Bath Mat) </b>were returned. Please process the refund for the same.</div>
<div>Also, I had informed the courier guy as well that we are returning only two items instead of three items. Looking forward to hearing from you.</div>
<div><div>
<img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzE0OTU4Nzc4NCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.iVrjQJsTuE2dMp05QCzXBvr21U7k2mokiXPgp9B4R04" alt="image.png" style="margin-right: 25px"><br>
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<div>Regards,</div>
<div>Mridula Balyan.</div>
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<br><div class="gmail_quote">
<div dir="ltr" class="gmail_attr">On Sun, Sep 20, 2020 at 5:15 PM Splash &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>
	<div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'><div>
<div>Hi Mridula,</div>
<div><br></div>
<div><div><div>Thank you for contacting us. <div><br></div>
<div>We would be happy to help you. However for us to check and investigate, we would need some more information. </div>
<div><br></div>
<div>Please let us know your specific item names against which you are expecting a refund as we can check the return request was generated for 3 items but 2 items have only been returned.</div>
<div><br></div>
<div>Looking forward to hearing from you.</div>
<div><br></div>
<div>Your friends, </div>
<div dir="ltr">The Support Team</div>
</div></div></div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1492712