Subject: Ticket Assigned - Online product quality issue
From: Max <[email-masked]>
To: [email-masked]
Date: Tue, 22 Sep 2020 05:01:42 +0000

Hi Abhishek Sisodia,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Online product quality issue Dear Team,

We had received one customer who ordered one item online, however the item delivered had quality issue that the stitch of the neck lace is not proper. As the customer had visited last week, 16th Sept, the return could not happen due to technical issue in POS. However, as the customer had visited today for the return, the timeline has already exceeded 14 days due to which we could not process it. Kindly requesting you to suggest for the same as the customer is continuously visiting the store for the exchange. Details as below;

Order no- 9601026106
Item no- 162631354
Customer name- Samia Bayar
Contact no- 0554717225

Thanks & Regards

 Samuel

Landmark Retail Investment Co. LLC

Mall Of Emirates

Dubai - UAE

+971562168078
This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com

 https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1498528