Subject: New Reply Received - Product information
From: Landmark Group <[email-masked]>
To: [email-masked]
Date: Mon, 21 Sep 2020 23:31:36 +0000

Hi Abhishek Sisodia,  The customer has responded to the ticket.  Product information  Ticket comment <div>Thank you, I will do that.</div>
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<div>On Mon, Sep 21, 2020 at 6:10 PM Landmark Group &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<br><br><div>Hi Anwar,<br><br>Thank you for getting in touch with us.<br><br>Kindly accept a full apology for the inconvenience caused.<br><br>We would like to inform you that the delivery date for the item (159437702 - - Zigzag Wall Shelf) is 15 Oct.2020 and as for missing unit we are sorry that we are unable to deliver it and request you to return the item by one the methods:</div>
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<br><br><br>1- You can call the customer support team at (18-00-871) to book an appointment to receive the returned product.<br><br>2- You can book an appointment to receive the returned product online by logging in to your account and going to the order book, then click on "order number" from this page (<a href="https://www.homecentre.com/kw/en/" rel="noreferrer" target="_blank">https://www.homecentre.com/kw/en/</a>). You can choose the products you want You to want to return it.<br><br>3- You can visit the nearest Home Center branch and return the product to the branch. <br><br>We look forward to hearing from you.<br><br>Your friends,<br>The Support Team<br><br><br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1488494