Subject: New Reply Received - Returns
From: Shoemart <[email-masked]>
To: [email-masked]
Date: Sun, 20 Sep 2020 18:34:16 +0000

Hi Abhishek Sisodia,  The customer has responded to the ticket.  Returns  Ticket comment <div class="yahoo-compose-assist-image-card ymail-android-inline-img-container ymail-card" id="yMail_cursorElementTracker_1600626779299">
<img id="ymail_attachmentId4ed17d29-6ae7-4d39-ad1e-94d21bbd7b5c" class="inline-image-global inlined-image-cid-4ed17d29-6ae7-4d39-ad1e-94d21bbd7b5c" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzE0OTAyNDg0NSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.f03UZJ0SnzI44Zr9TLUHIluRToD50wBFQPRtKIx71yU" style="width:100%;max-width:800px"><br>
</div>
<div class="yahoo-compose-assist-image-card ymail-android-inline-img-container ymail-card">
<img id="ymail_attachmentId11431018-a79d-44a6-8306-9af73ceb1c05" class="inline-image-global inlined-image-cid-11431018-a79d-44a6-8306-9af73ceb1c05" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzE0OTAyNDg0NywiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.hwdoC68p4b2GKwo_-n88N0asusre2xHcKhG00vT5Svs" style="width:100%;max-width:800px"><br>
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<br><br>See attached above for your reference<br id="yMail_cursorElementTracker_1600626753112"><br><div id="ymail_android_signature"><br></div>
<div id="ymail_android_signature"><a id="ymail_android_signature_link" href="https://go.onelink.me/107872968?pid=InProduct&amp;c=Global_Internal_YGrowth_AndroidEmailSig__AndroidUsers&amp;af_wl=ym&amp;af_sub1=Internal&amp;af_sub2=Global_YGrowth&amp;af_sub3=EmailSignature" rel="noreferrer">Sent from Yahoo Mail on Android</a></div> <br> <blockquote style="margin: 0 0 20px 0"> <div style="font-family:Roboto, sans-serif; color:#6D00F6"> <div></div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Sun, 20 Sep 2020 at 9:25 pm, Shoemart</div>
<div>&lt;[email-masked]&gt; wrote:</div>  <div style="padding: 10px 0 0 20px; margin: 10px 0 0 0; border-left: 1px solid #6D00F6"> <div id="yiv2296087458"><div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size:14px">
	<div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size:14px"><div>
<div>Hi Ennaira,</div>
<div>
<div><br></div>
<div>Thank you for reaching out us.</div>
<div><br></div>
<div>We are truly sorry to hear that you have received a different item than the one you originally ordered from our website. We will surely help you out with this.</div>
<div><br></div>
<div>We request you to please specify your order number and for which item you have received a wrong item along with its price so we can further assist you.</div>
<div><br></div>
<div>We would also request you to provide us some snapshots of the wrong item you received.</div>
<div><br></div>
<div>We look forward to hearing from you.</div>
<div><br></div>
<div>Please note that this case will be automatically closed if we don't hear from you within 24 hours.</div>
<div><br></div>
<div>Your friends,</div>
<div>The Support Team</div>
</div>
</div></div>

	

</div></div> </div> </blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1495074