Subject: New Reply Received - Conversation with ali
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 20 Sep 2020 18:15:21 +0000

Hi Abhishek Sisodia,  The customer has responded to the ticket.  Conversation with ali  Ticket comment <div>Hi,</div>
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<div id="yMail_cursorElementTracker_1600625679304">Pls update on status of refund.</div>
<div id="yMail_cursorElementTracker_1600625688795"><br></div>
<div id="yMail_cursorElementTracker_1600625688986">Regards,</div>
<div id="yMail_cursorElementTracker_1600625692063">Ali<br><br><div id="ymail_android_signature"><a id="ymail_android_signature_link" href="https://go.onelink.me/107872968?pid=InProduct&amp;c=Global_Internal_YGrowth_AndroidEmailSig__AndroidUsers&amp;af_wl=ym&amp;af_sub1=Internal&amp;af_sub2=Global_YGrowth&amp;af_sub3=EmailSignature" rel="noreferrer">Sent from Yahoo Mail on Android</a></div> <br> <blockquote style="margin: 0 0 20px 0"> <div style="font-family:Roboto, sans-serif; color:#6D00F6"> <div></div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Sat, Sep 19, 2020 at 1:32 PM, Ali Hasan</div>
<div>&lt;[email-masked]&gt; wrote:</div>  <div style="padding: 10px 0 0 20px; margin: 10px 0 0 0; border-left: 1px solid #6D00F6"> <div id="yiv4596850908"><div>
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<div dir="ltr">Hi,</div>
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<div dir="ltr">Please find below bank statement for credit transactions from 20.08.2020 till today, there is no credit transaction from Centrepoint, also I have attached communication from bank where they have mentioned there is no refund from Centrepoint.</div>
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<div dir="ltr"><img class="yiv4596850908ydp2bff57bbyahoo-inline-image yiv4596850908ydp2bff57bbyahoo-loading" title="Inline image" alt="Inline image" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzE0OTAyNDAwMSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9._9gEW4_Xbpe3zjM5nWVV3L0Xut5KMQ5oqeqSnrE1yvQ" style="max-width:639px;width:100%" id="ymail_ctr_id_-493062-2"></div>
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<img class="yiv4596850908yahoo-inline-image" title="Inline image" alt="Inline image" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzE0OTAyNDAwMiwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.u53WVaOS2zps8Am_5eZYsSUsWHcGdWLjfsFIzwA-Td8" style="max-width:800px;width:100%" id="ymail_ctr_id_-14538-3"><br><span></span><br><span></span><br>
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<div>Regards,</div>  <div>Ali</div>
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<div class="yiv4596850908yqt2331505291" id="yiv4596850908yqt49524"><div class="yiv4596850908ydp187641b7yahoo_quoted" id="yiv4596850908ydp187641b7yahoo_quoted_0606524175">
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                    On Saturday, 19 September 2020, 11:26:36 am GMT+3, Centrepoint &lt;[email-masked]&gt; wrote:
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<div>Hi Ali,<br><br>
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<div>Thank you for getting in touch with us.</div>
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<div>Please note that as we have again confirmed with our team and they have again confirmed that amounts have been processed from our end. Please check with your bank.</div>
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<div>If still, you do not believe that amount has been refunded from our end, we request you to share the bank statement form August 20, 2020, to today.</div>
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<div>Please also note that don't blackout any region of the bank statement and it should showcase the transaction ID for sure.</div>
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<div>We look forward to hearing from you.</div>
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<div dir="ltr">Your friends,</div>
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<div class="yiv4596850908ydp187641b7yiv0696618714yqt5173271927" id="yiv4596850908ydp187641b7yiv0696618714yqtfd48459">
<div>The Support Team<br>
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</div></div> </div> </blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1478298