Subject: New Reply Received - claim for refund
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 20 Sep 2020 08:29:59 +0000

Hi Abhishek Sisodia,  The customer has responded to the ticket.  claim for refund  Ticket comment <br><br><br><a href="https://overview.mail.yahoo.com/?.src=iOS" rel="noreferrer">Sent from Yahoo Mail for iPhone</a><br><br><div class="yahoo-quoted-begin" style="font-size: 15px; color: #715FFA; padding-top: 15px; margin-top: 0">
<span style="color: #AAAAAA">Begin forwarded message:</span><br><br>
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<div>On Friday, September 18, 2020, 10:19 PM, bacteria312 &lt;[email-masked]&gt; wrote:</div>
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<br>I had placed this orders thru facebock last month but unfortunately it did not went well, after checking out in my browser it got stuck for awhile and in tge screen appeared "sorry your payment attempt has failed. try a different card." but afterwards I went to my online account and there I found out it was deducted in my atm. I had already made so few messages to your support teams and even went to the bank to raise this issue but sad to say they pushed me back to the store. now I dont know how to claim this amount and where to go. my friend had the same experience with online purchase with otger store but her money was replaced a day after a failed transaction. <div><br></div>
<div>your support team kept on asking of the order no which I dont have. this is all I got, pls enlighten me re my issue. attaching here a captured photos of my online proof.</div>
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<br><br><a rel="noreferrer" target="_blank" href="https://overview.mail.yahoo.com/?.src=iOS">Sent from Yahoo Mail for iPhone<img class="yiv2940428507ymail-preserve-class yiv2940428507inline-image-guid-4B3ED472-9BB4-4698-A6F8-9EE0D27A51BA yiv2940428507rte-inline-saved-image" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzE0ODk2NzcyMiwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.QtSgEDQW1-Kcv856dqmSA9VwW90pbeEl9D3nEMIIhxk" alt="Inline image" style="width:100%"><div><br></div>
<span id="yiv2940428507yahoo-rte-cursor-span"></span><img class="yiv2940428507ymail-preserve-class yiv2940428507inline-image-guid-59A3E7B2-2052-4F49-B0D9-DB8560ACB3CB yiv2940428507rte-inline-saved-image" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzE0ODk2NzcyMCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.ae-lZHWxAcxVMaRGcu3mKlIlq4u59bjyeYR6FBrW1wc" alt="Inline image" style="width:100%"><div><br></div>
<img class="yiv2940428507ymail-preserve-class yiv2940428507inline-image-guid-BDD21FFF-298F-4409-97B5-7502A6151167 yiv2940428507rte-inline-saved-image" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzE0ODk2NzcxOSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.T-gn4Fg21ZNPXApoMeOnCu4qln6s6ohdbafe-VGKU4M" alt="Inline image" style="width:100%"><div><br></div></a>
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<br><br><a rel="noreferrer" target="_blank" href="https://overview.mail.yahoo.com/?.src=iOS">Sent from Yahoo Mail for iPhone</a><br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1492010