Subject: RE: Reverse Pickup Issue - 6211173698
From: Mohd Imran <[email-masked]>
To: Ritesh Sharma <[email-masked]>
Cc: seeta.seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, Escalations Dxbteam <[email-masked]>, Abhishek Sisodia <[email-masked]>, "[email-masked]" <[email-masked]>, "[email-masked]" <[email-masked]>
Date: Sun, 13 Sep 2020 08:11:43 +0000

Hi Ritesh,

Kindly provide approval of SAR 288.

We are not getting any reply from Aramex and shipment is picked from customer.

From: Apoorv Joshi <[email-masked]>
Sent: Saturday, September 12, 2020 2:13 PM
To: Escalations Dxbteam <[email-masked]>
Cc: seeta.seeta <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Abhishek Sisodia <[email-masked]>; [email-masked]; [email-masked]
Subject: Reverse Pickup Issue - 6211173698

External email sender, please take precaution.
Hi Team,

With reference to Order Number: 6211173698
Return AWB: 46069339083

Item has been picked up from the customer since Aug 9, 2020 and is not delivered to our warehouse as per the tracking yet. We have escalated to Aramex multiple times regarding the same but receiving no response.

Customer has returned the following item: 162436591 - - Lee Cooper Men's Silver Super Metal Strap Chronograph Watch LC06529.350
Refund Value: SAR 288

Please assist in closing this case. Thank you for your help!

Regards,
Apoorv
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