Subject: Re: Need approval for a refund - "6479926777"
From: Abhishek Sisodia <[email-masked]>
To: Shakeeb Arsalan <[email-masked]>, Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Fri, 15 May 2020 03:00:11 -0700 (MST)

Attached Image. 

From: "Abhishek Sisodia" <[email-masked]> 
To: "Shakeeb Arsalan" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Friday, May 15, 2020 3:27:13 PM 
Subject: Need approval for a refund - "6479926777" 

Problem Statement: Missing Item from the shipments 

Order Date: Apr 10, 2020 
Order ID: 6479926777 
Tracking ID: S000852430194 & S000855372396 

Issue URL: [ https://landmarkgroupservice.freshdesk.com/a/tickets/769763 | https://landmarkgroupservice.freshdesk.com/a/tickets/769763 ] 

Assistance Required: Need approval for a refund 

Issue Description: Customer claims, she has NOT received 162161291 -- Juniors 16-Piece Gift Set 

Cost of the Item: SAR 111.00 

As discussed with Jessie Caparas, she told me to take approval from Sachin Sir. But have not got any response from the past 22 days. 

Thanks for your help and assistance. 

Regards, 
Abhishek Sisodia