Subject: RE: Late Collection 9770993927
From: Jessie Caparas <[email-masked]>
To: "Fauzan Ahmad . Musalman" <[email-masked]>, Vaibhav Ohri <[email-masked]>, kiranraju nair <[email-masked]>, Ashish Karini <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, Seeta Seeta <[email-masked]>, Abhishek Sisodia <[email-masked]>, Apoorv Joshi <[email-masked]>, Escalations Dxbteam <[email-masked]>
Date: Sun, 15 Mar 2020 06:24:49 +0000

@Ashish Karini<mailto:[email-masked]>

How can we validate that the drivers are indeed reaching out/calling customers for pick up?

This customer can be contacted, however, the pickup attempt has been done more than 3 times but is not happening.

From: Fauzan Ahmad . Musalman <[email-masked]>
Sent: Sunday, March 15, 2020 9:20 AM
To: Vaibhav Ohri <[email-masked]>; kiranraju nair <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>; Seeta Seeta <[email-masked]>; Abhishek Sisodia <[email-masked]>; Apoorv Joshi <[email-masked]>; Escalations Dxbteam <[email-masked]>
Subject: Re: Late Collection 9770993927

External email sender, please take precaution.
Hi Team,

We are still waitning an update on the below case. Kindly check and help us to close the case asap.

Thank you for your help.

Regards,
Fauzan

________________________________
From: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>
To: "Vaibhav Ohri" <[email-masked]<mailto:[email-masked]>>, "kiranraju nair" <[email-masked]<mailto:[email-masked]>>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Abhishek Sisodia" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>
Sent: Sunday, 8 March, 2020 23:07:27
Subject: Re: Late Collection 9770993927

Hi Team,

Kindly assist regarding the following concern.

Regards
Shakeeb

________________________________
From: "Abhishek Sisodia" <[email-masked]<mailto:[email-masked]>>
To: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>
Sent: Sunday, 8 March, 2020 12:34:17
Subject: Late Collection 9770993927

Problem Statement:  Late Collection

Order Date: Feb 22, 2020
Order ID: 9770993927
Return Tracking ID: RP0223000837

Assistance Required: Need Urgent Collection

Issue Description: The return request was created on Feb 23, 2020, and till now the item has not collected from the customer so kindly arrange the collection on a priority basis.

Regards,
Abhishek Sisodia

This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com