Subject: Re: Pending cases With Remarks
From: Abhishek Sisodia <[email-masked]>
To: Apoorv Joshi <[email-masked]>
Date: Sat, 15 Feb 2020 00:30:13 -0700 (MST)

Hi Team, 

This is hereby reports of cases forwarded by you for resolutions. 

332647 	DXB is working and last update was on 11th Feb 

	Waiting On 3rd Party 

396779 

	Refund has been initiated after the JIRA resolution 	Notified the customer and Resolved 

411156 

	Refund has been processed 	Notified the customer and Resolved 

412321 

	App doesnot work in the customers location Kenya, East Africa 	
Notified the customer and Closed 

415498 

	Collection has to be arranged so asked for complete address 	Waiting On Customer for 02 hrs 

420460 

	Escalated to you. Case is only for AED 15.00 but order is not getting cancelled even after escalating for 4-5 times 	Waiting On 3rd Party 

425452 

	Escalated to you. Aramex has confirmed the collection 7 times with me but have not picked it up even once. 	Waiting On 3rd Party 

Thanks & Regards, 

Abhishek Sisodia 

From: "Apoorv Joshi" <[email-masked]> 
To: "Abhishek Sisodia" <[email-masked]> 
Sent: Saturday, 15 February, 2020 12:14:44 
Subject: Pending cases 

Please work on these cases 

332647 
396779 
411156 
412321 
415498 
420460 
425452