Subject: Re: Missing items
From: Seeta Seeta <[email-masked]>
To: Abhishek Sisodia <[email-masked]>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>
Date: Thu, 2 Jan 2020 08:03:55 -0700 (MST)

Hi Abhishek, 

RMA has been created for missing item with rma 23169101, so update jira for refund and attach the approval as well. 

Thanks & Regards, 
Seeta Kunwar 

From: "Abhishek Sisodia" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "Fauzan Ahmad, Musalman" <[email-masked]> 
Sent: Thursday, January 2, 2020 11:56:01 AM 
Subject: Missing items 

Hi Team, 

This case has been on hold for a month almost. Please see to it as no action has been taken till now. 

Problem Statement: Missing items 

Order Date : Nov 29, 2019 
Order ID: 6454704844 
Tracking ID: S000290411877 

Assistance Required: Need missing item 

Issue Description: Customer placed order for 25 items but as per the customer he/she has only received 24 items, Under the consignment details we can see that all 25 items has been Delivered from our side. 

Customer history: 1 ITEMS OUT OF 25 IS MISSING, CUSTOMER WANTS THE SAME ASAP. CUSTOMER REPORTED THE ISSUES FIRST TIME AS PER HIS HISTORY. 

The missing item is 161945186 - - Juniors Printed Leggings with Elasticised Waistband - Set of 2 the cost of the item is SAR31.00. 

Issue URL : [ https://landmarkgroupservice.freshdesk.com/a/tickets/331586 | https://landmarkgroupservice.freshdesk.com/a/tickets/331586 ] 

Regards, 
Abhishek Sisodia