Subject: App Issue
From: Rehan Khan <[email-masked]>
To: Srishty Lsm <[email-masked]>
Date: Sat, 28 Nov 2020 23:40:07 -0700 (MST)

Hi Anam, 

Thank you for contacting us. 

We sincerely apologize for the inconvenience caused. 

Please delete the app, reinstall it and try the purchase again. 
In the event that the same problem recurs, please provide us with these details in order for you to be served in the fullest way. 

1. Mobile platform : 
2. Connectivity : 
3. Mobile device/model : 
4. Error page details : 
5. App version : 

Thank you for your cooperation with us. 

Do not hesitate to contact us with any inquiries. 

Your friends 
The Support Team