Subject: Re:
From: Rehan Khan <[email-masked]>
To: "Willksina Nelson. Sunny" <[email-masked]>
Date: Tue, 24 Nov 2020 06:14:42 -0700 (MST)

Hi Shane, 

Thank you for contacting us. 

We sincerely apologize for the inconvenience caused. 

As we can see you have placed this order on Aug 31, 2020 and your order number is 9600629691. 

We would like to inform you that as we can see you've already raised a return request on Sep 3, 2020. The Courier partner will contact you before collecting your return item. Once the item will be collected and delivered to the warehouse so after the quality check you will receive your refund within 3-5 working days to your MyCredit. 

Feel free to ask any further queries in the future. 

Your Friends 
The Support Team 

From: "Willksina Nelson. Sunny" <[email-masked]> 
To: "Rehan Khan" <[email-masked]> 
Sent: Tuesday, 24 November, 2020 18:41:39 

hi