Subject: Re: 1636829, 1636835
From: Rehan Khan <[email-masked]>
To: Ishan Ahuja <[email-masked]>
Date: Mon, 2 Nov 2020 02:36:23 -0700 (MST)

Sorry, but you can't change your pick-up store. You must pick up your order at the store you originally selected. If you’re unable to pick up your order at the store you selected, you can cancel your order. 

From: "Ishan Ahuja" <[email-masked]> 
To: "Rehan Khan" <[email-masked]> 
Sent: Monday, 2 November, 2020 15:03:57 
Subject: 1636829, 1636835 

Hi Santhosh, 

​ 

Thank you for writing to us. 

We apologise for the late response and the inconvenience caused to you. 

​ 

We would like to inform you that your cart order item (Lee Cooper Lace Up Sneakers) is eligible to be delivered in Riyadh, Saudi Arabia. 

​ 

Please note it will take 3 - 5 business days for the above item to be delivered to your home. 

​ 

Feel free to contact us for further assistance. 

​ 

Your friends, 
The Support Team 

Hi Almie, 

Thank you for getting in touch with us. 

Please note, we'll only be able to make changes to your order before it has been placed successfully. We are deeply sorry we can't change the delivery method after the order has already been processed. 

We see that the item you ordered has already been shipped from the warehouse and the shipment is on the way to be delivered to the store for your collection, we are deeply sorry we can't change the delivery method. 

Please note, you’ll receive an SMS and an email when your order is ready for collection. 

Feel free to reach out to us if you need any further assistance. 

Your friends, 

The Support Team