Subject: New Reply Received - Issue with product
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Tue, 27 Oct 2020 06:11:02 +0000

Hi Rehan Khan,  The customer has responded to the ticket.  Issue with product  Ticket comment <div>Hi, </div>
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<div id="yMail_cursorElementTracker_1603778964175">Babyshop staff came and took the swing with them. What are the next steps? Will they repair/replace it? </div>
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<div id="yMail_cursorElementTracker_1603779046390">Regards, </div>
<div id="yMail_cursorElementTracker_1603779050891">Sophia <br><br><div id="ymail_android_signature"></div> <br> <blockquote style="margin: 0 0 20px 0"> <div style="font-family:Roboto, sans-serif; color:#6D00F6"> <div></div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Wed, Oct 21, 2020 at 3:36 PM, Babyshop</div>
<div>&lt;[email-masked]&gt; wrote:</div>  <div style="padding: 10px 0 0 20px; margin: 10px 0 0 0; border-left: 1px solid #6D00F6"> <div id="yiv1475182571"><div><div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size:14px">
	<div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size:14px"><div dir="ltr">
<div dir="ltr">Hi Sophia,<br><br>Thank you for contacting us.<br><br>We apologize for the inconvenience caused to you.</div>
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<div>We would like to inform you this is surely not the experience we want our customers to have when they shop with us. We are closely working to resolve your issue.</div>
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<div>Feel free to ask any further queries in the future.</div>
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<div>Your friends,</div>
<div dir="ltr">The Support Team</div>
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</div></div></div> </div> </blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1455510