Subject: New Reply Received - Fwd: Extra Amount Charged
From: Max <[email-masked]>
To: [email-masked]
Date: Fri, 25 Sep 2020 17:18:35 +0000

Hi Rehan Khan,  The customer has responded to the ticket.  Fwd: Extra Amount Charged  Ticket comment <div class="WordSection1">
<div class="MsoNormal">Dear Mr. Mukarram,</div>
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<div class="MsoNormal">Please note below contact detail of our Admin concern person. You may get in touch with him for any explanation.</div>
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<div class="MsoNormal">Mr. Fawzi : 0544753112</div>
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<div class="MsoNormal">Thank You.</div>
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<div class="MsoNormal">Max Jarir Tahlia</div>
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<div>From: Mohammed Abdul Mukarram &lt;[email-masked]&gt;
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<b>Sent:</b> Friday, September 25, 2020 12:14 PM<br>
<b>To:</b> [email-masked]<br>
<b>Cc:</b> Max Jarir &lt;[email-masked]&gt;<br>
<b>Subject:</b> Re: Extra Amount Charged</div>
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<b><i><span style="font-size:13.5pt;color:indianred">External email sender, please take precaution.</span></i></b><span style="color:indianred"></span>
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<div class="MsoNormal">Awaiting your reply on the below email. </div>
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<div class="MsoNormal">Kindly reply at earliest or the issue will be escalated to concerned authorities. </div>
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<div class="MsoNormal">Regards </div>
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<div class="MsoNormal">On Wed, Sep 23, 2020, 9:57 PM Mohammed Abdul Mukarram &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:</div>
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<div class="MsoNormal">FYI </div>
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<div class="MsoNormal">---------- Forwarded message ---------<br>
From: <strong><span style='font-family:"Calibri",sans-serif'>Mohammed Abdul Mukarram</span></strong> &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt;<br>
Date: Tue, Sep 22, 2020, 1:22 AM<br>
Subject: Extra Amount Charged<br>
To: &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt;</div>
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<div class="MsoNormal">Dear Max,</div>
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<div class="MsoNormal">I have visited your Store today and bought some items. </div>
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<div class="MsoNormal">The Actual price of a kids lunch box is 12 Riyals and the store has charged me 15 SAR as per the attached invoice.</div>
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<div class="MsoNormal">I need you to kindly explain in detail an about this.</div>
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<div class="MsoNormal">This is not the first time it has happened. </div>
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<div class="MsoNormal">It happened to me previously as well but I have ignored it. </div>
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<div class="MsoNormal">This time I would like to raise this issue and want the management to take strict actions against this. </div>
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<div class="MsoNormal">Your immediate actions are highly appreciated. </div>
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<div class="MsoNormal">Experience your prompt response. </div>
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<div class="MsoNormal">Thanks in advance for your cooperation. </div>
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<div class="MsoNormal">Regards, </div>
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