Subject: New Reply Received - Re: Order confirmed!
From: Max <[email-masked]>
To: [email-masked]
Date: Fri, 25 Sep 2020 09:27:58 +0000

Hi Rehan Khan,  The customer has responded to the ticket.  Re: Order confirmed!  Ticket comment <div dir="auto">That's great, thank you very much. </div>
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<div>On Fri, Sep 25, 2020, 11:25 AM Max &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="ltr">Hi Shereen,</div>
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<div>Thank you for your prompt reply.</div>
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<div>We sincerely apologize for the previous mail you've received.</div>
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<div dir="ltr">As we can see that you have placed this order on Sep 24, 2020 and your order number is 2000196814.</div>
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<span rel="tempredactor" style='font-family:-apple-system,system-ui,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px' dir="ltr">We would like to inform you that as we can see you've faced an issue with the price so p</span><span rel="tempredactor" style='font-family:-apple-system,system-ui,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px' dir="ltr">lease be assured as we have now escalated this issue to our technical team with the screenshot you provided and they are closely working on this to fix it for you. </span><span rel="tempredactor" style='font-family:-apple-system,system-ui,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px' dir="ltr">Please allow us time to get this fixed for you.</span>
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<div><span rel="tempredactor" style='font-family:-apple-system,system-ui,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px' dir="ltr">Feel free to ask any further queries in the future.</span></div>
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<div><span rel="tempredactor" style='font-family:-apple-system,system-ui,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>Your friends,</span></div>
<div><span rel="tempredactor" style='font-family:-apple-system,system-ui,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px' dir="ltr">The Support Team</span></div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1516596