Subject: New Reply Received - Fwd: Extra Amount Charged
From: Max <[email-masked]>
To: [email-masked]
Date: Fri, 25 Sep 2020 09:13:59 +0000

Hi Rehan Khan,  The customer has responded to the ticket.  Fwd: Extra Amount Charged  Ticket comment <div dir="auto">Awaiting your reply on the below email.<div dir="auto">Kindly reply at earliest or the issue will be escalated to concerned authorities. </div>
<div dir="auto"><br></div>
<div dir="auto">Regards </div>
</div>
<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Wed, Sep 23, 2020, 9:57 PM Mohammed Abdul Mukarram &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
</div>
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">
<div dir="auto">FYI </div>
<br><div class="gmail_quote">
<div dir="ltr" class="gmail_attr">---------- Forwarded message ---------<br>From: <strong class="gmail_sendername" dir="auto">Mohammed Abdul Mukarram</strong> <span dir="auto">&lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt;</span><br>Date: Tue, Sep 22, 2020, 1:22 AM<br>Subject: Extra Amount Charged<br>To:  &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt;<br>
</div>
<br><br><div dir="auto"><div class="gmail_quote" dir="auto">
<div dir="ltr" class="gmail_attr"><br></div>
<div dir="ltr" class="gmail_attr">Dear Max,</div>
<div dir="ltr" class="gmail_attr"><br></div>
<div dir="ltr" class="gmail_attr">I have visited your Store today and bought some items. </div>
<div dir="ltr" class="gmail_attr"><br></div>
<div dir="ltr" class="gmail_attr">The Actual price of a kids lunch box is 12 Riyals and the store has charged me 15 SAR as per the attached invoice.</div>
<div dir="ltr" class="gmail_attr"><br></div>
<div dir="ltr" class="gmail_attr">I need you to kindly explain in detail an about this.</div>
<div dir="ltr" class="gmail_attr">This is not the first time it has happened. </div>
<div dir="ltr" class="gmail_attr">It happened to me previously as well but I have ignored it. </div>
<div dir="ltr" class="gmail_attr">This time I would like to raise this issue and want the management to take strict actions against this. </div>
<div dir="ltr" class="gmail_attr"><br></div>
<div dir="ltr" class="gmail_attr">Your immediate actions are highly appreciated. </div>
<div dir="ltr" class="gmail_attr">Experience your prompt response. </div>
<div dir="ltr" class="gmail_attr"><br></div>
<div dir="ltr" class="gmail_attr">Thanks in advance for your cooperation. </div>
<div dir="ltr" class="gmail_attr"><br></div>
<div dir="ltr" class="gmail_attr">Regards, </div>
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">
</blockquote>
</div></div>
</div>
</blockquote>
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1512721