Subject: New Reply Received - Re: Share your feedback with us
From: Shoemart <[email-masked]>
To: [email-masked]
Date: Fri, 25 Sep 2020 09:13:37 +0000

Hi Rehan Khan,  The customer has responded to the ticket.  Re: Share your feedback with us  Ticket comment <div>Wht if they dont have stock in store wht they happen tommorrow i will go to the centerpoint.... <br><br><br>
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<div id="ymail_android_signature"><a id="ymail_android_signature_link" href="https://go.onelink.me/107872968?pid=InProduct&amp;c=Global_Internal_YGrowth_AndroidEmailSig__AndroidUsers&amp;af_wl=ym&amp;af_sub1=Internal&amp;af_sub2=Global_YGrowth&amp;af_sub3=EmailSignature" rel="noreferrer">Sent from Yahoo Mail on Android</a></div> <br> <blockquote style="margin: 0 0 20px 0"> <div style="font-family:Roboto, sans-serif; color:#6D00F6"> <div></div>
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<div>On Wed, Sep 23, 2020 at 8:39 PM, Shoemart</div>
<div>&lt;[email-masked]&gt; wrote:</div>  <div style="padding: 10px 0 0 20px; margin: 10px 0 0 0; border-left: 1px solid #6D00F6"> <div id="yiv2689056251"><div><div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size:14px">
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<div dir="ltr">Hi Ronalyn,</div>
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<span style="font-size:14px">Thank you for getting in touch with us.</span><br>
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<span style="font-family:-apple-system, system-ui, Roboto, Arial, sans-serif;font-size:14px">We see that you want to exchange the shoe which you ordered from our website due to the sizing issue. </span><br>
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<span style="font-size:14px">As per the policy, we do not offer an online exchange of any items. However, we would suggest you visit any nearby Shoemart store and get it exchanged from there providing that the same item is physically available in the store.</span><br>
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<span style="font-family:-apple-system, system-ui, Roboto, Arial, sans-serif;font-size:14px">For online, we would recommend that you first return these shoes and then order a new one with the desired size.</span><br>
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<span style="font-family:-apple-system, system-ui, Roboto, Arial, sans-serif;font-size:14px">We thank you for your understanding and cooperation. Feel free to get in touch with us for further assistance.</span><br>
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<span style="font-family:-apple-system, system-ui, Roboto, Arial, sans-serif;font-size:14px">Your friends,</span><br>
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<div><span style="font-family:-apple-system, system-ui, Roboto, Arial, sans-serif;font-size:14px">The Support Team</span></div>
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</div></div></div> </div> </blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1508700