Subject: New Reply Received -
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 22 Sep 2020 06:56:34 +0000

Hi Rehan Khan,  The customer has responded to the ticket.    Ticket comment <div><br></div>
<div dir="auto">Hello , </div>
<div dir="auto">My location is new al Falah Villa number 1c 232</div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Mon, 21 Sep 2020 at 4:20 PM Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<br>	<div dir="ltr">Dear Customer,</div>
<div dir="ltr">This email concerns your Customer Service case # 1489957</div>
<div dir="ltr">We have sent you follow up emails requesting information, however we've not heard from you. We assume that your issue has now been resolved, and we will treat this support case as closed.</div>
<div dir="ltr">Incase you feel that your issue is still outstanding, please reply to this email, and we will re-open your case.</div>
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<div dir="rtl">عميلنا العزيز,<br><br>تتعلق هذه الرسالة الإلكترونية بحالة خدمة العملاء الخاصة بك # 1489957<br><br>لقد أرسلنا إليك عدة رسائل البريد الإلكتروني طالبين المزيد من المعلومات من حضرتك ، ومع ذلك لم نسمع منك. نحن نفترض أن مشكلتك قد تم حلها الآن ، وسوف نتعامل مع قضية الدعم هذه على أنها مغلقة.<br>إذا شعرت أن مشكلتك ما زالت معلقة ، فيرجى الرد على رسالة البريد الإلكتروني هذه ، وسنعيد فتح قضيتك.</div>
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<div dir="ltr">Rehan Khan : </div>
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<br><div dir="ltr">Hi Afnan,</div>
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<br><div>Thank you for contacting us.</div>
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<br><div>We sincerely apologize for the inconvenience caused.</div>
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<br><div dir="ltr">As we can see you have placed this order on Sep 16, 2020 and your order number is 9603383097.</div>
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<br><div dir="ltr">We would like to inform you that as we can see the return request has been raised on Sep 17, 2020. Please provide us your full address and mobile number so we can arrange the collection for your return item.</div>
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<br><div dir="ltr">We are looking forward to your reply.</div>
<br><div><br></div>
<br><div>Your Friends</div>
<br><div>The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1489957