Subject: New Reply Received - Gift Card Refund for cancelled orders
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 21 Sep 2020 07:14:54 +0000

Hi Rehan Khan,  The customer has responded to the ticket.  Gift Card Refund for cancelled orders  Ticket comment <div dir="auto">Thanks for your reply. Disregard my last email. It has been solved. I hope to receive my order soon. Inshallah.<div dir="auto"><br></div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Mon, Sep 21, 2020, 10:07 AM Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="ltr">Hi April,<br><br>
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<div>Thank you for contacting us. </div>
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<div dir="ltr">We sincerely apologize for the inconvenience caused.</div>
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<div dir="ltr">We would like to inform you that as we have checked you've redeem your gift card in this order 6225250819 but order has not been placed successfully as the payment from your credit card has been unsuccessful.</div>
<div dir="ltr">So another order(6225250850) has been placed by the system in behalf of you and this is the reason you've charged 330 SAR for your order.</div>
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<div dir="ltr">Please provide us your gift card number with the pin so we can further assist you regarding your refund.</div>
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<div dir="ltr">We are looking forward to your reply.</div>
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<div>Your friends,</div>
<div dir="ltr">The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1492122