Subject: New Reply Received - 9603330275 wrong delivered item
From: Max <[email-masked]>
To: [email-masked]
Date: Sun, 20 Sep 2020 16:23:14 +0000

Hi Rehan Khan,  The customer has responded to the ticket.  9603330275 wrong delivered item  Ticket comment <img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzE0OTAxNjcwOCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.ROjBtu6ND8q1Pml8F_g2V2ZmIhk1wd5lIdFp6SXs_nY"><br><br><div dir="ltr">Send me this correct item asap<br>Begin forwarded message:<br><br>
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<div>From: Max &lt;[email-masked]&gt;<br><b>Date:</b> 20 September 2020 at 6:22:38 PM GST<br><b>To:</b> [email-masked]<br><b>Subject:</b> <b>9603330275 wrong delivered item</b><br><b>Reply-To:</b> Max &lt;[email-masked]&gt;<br><br>
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	<div dir="ltr">Dear Customer,</div>
<div dir="ltr">This email concerns your Customer Service case # 1490228</div>
<div dir="ltr">I am following up on our email from 1 day back (mentioned below). We've not heard from you in 1 day. I request you to please provide us information requested in the trailing email below for us to help us resolve your query.</div>
<div dir="ltr">We request you to kindly reply within next 24 hours, as the support case request will be automatically considered resolved and be closed.</div>
<div dir="ltr">Looking forward to your response.</div>
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<div dir="rtl">عميلنا العزيز,<br><br>تتعلق هذه الرسالة الإلكترونية بحالة خدمة العملاء الخاصة بك # 1490228<br><br>نحن نقوم بمتابعة بريدنا الإلكتروني منذ يوم (المذكور أدناه). لم نسمع منك خلال اليوم السابق. نطلب منكم تزويدنا بالمعلومات المطلوبة في البريد الإلكتروني التالي أدناه لمساعدتنا في حل استفسارك.<br><br>نطلب منك التفضل بالرد خلال 24 ساعة القادمة ، أو سيتم إغلاق الطلب بشكل تلقائي واعتبار أن القضية قد تم حلها.<br><br>نتطلع الى ردكم.</div>
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<div dir="ltr">Rehan Khan : </div>
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<div dir="ltr">Hi Farah,<br><br>Thank you for ​your prompt reply.</div>
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<div dir="ltr">We sincerely apologize for the inconvenience caused.</div>
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<div dir="ltr">Please inform us for which item you have received this wrong item so we can further assist you.</div>
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<div dir="ltr">We look forward to hearing from you.<br><br>Your friends,<br> The Support Team<br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1490228