Subject: New Reply Received - Re: Your products are on the way
From: Splash <[email-masked]>
To: [email-masked]
Date: Sat, 19 Sep 2020 15:08:25 +0000

Hi Rehan Khan,  The customer has responded to the ticket.  Re: Your products are on the way  Ticket comment <div dir="auto">Dear Team, <div dir="auto"><br></div>
<div dir="auto">I would ike to follow up for my customer order its 11 days already still he didn't receive the item and the status is still the same  procurement transfer order received. This is the order number 9602116307 kindly update asap for this order. Customer Name is Lino Baby 0559668808.</div>
<div dir="auto"><br></div>
<div dir="auto">Best Regards,</div>
<div dir="auto">Catalina Regidor </div>
</div>
<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Fri, 18 Sep 2020, 20:55 Splash, &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
	<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px"><div dir="ltr">
<div dir="ltr">Hi Catalina,</div>
<div dir="ltr">
<div><br></div>
<div dir="ltr">Thank you for contacting us.</div>
<div><br></div>
<div>We apologize for the inconvenience caused to you.</div>
<div><br></div>
<div dir="ltr">As we can see that you have placed this order on Sep 13, 2020 and your order number is 9602856780.</div>
<div><br></div>
<div dir="ltr">Please be assured as we have now escalated this issue to our courier team regarding your delivery and they are closely working on it. </div>
<div dir="ltr">The Courier partner will contact you while delivering your order. You can also track your order on <a href="https://www.aramex.com/ae/en/track/shipments" rel="noreferrer" target="_blank"></a><a href="https://tracking.shipadelivery.com/?bc=SD000059210" rel="noreferrer" target="_blank">https://tracking.shipadelivery.com/?bc=SD000059210</a> and your tracking number is SD000059210.</div>
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<span style='color:rgb(24,50,71);font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px;font-style:normal;font-variant-ligatures:normal;font-variant-caps:normal;font-weight:400;letter-spacing:normal;text-align:start;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;background-color:rgb(245,247,249);text-decoration-style:initial;text-decoration-color:initial;display:inline!important;float:none'>Feel free to ask any further queries in the future.</span> </div>
<div><br></div>
<div>Your friends,</div>
<div>The Support Team</div>
</div>
</div></div>

	

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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1488798