Subject: New Reply Received - I need someone to fix it
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 18 Sep 2020 08:22:56 +0000

Hi Rehan Khan,  The customer has responded to the ticket.  I need someone to fix it  Ticket comment <div dir="auto">Just to tell you that nobody called me at all regarding this issue.</div>
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<div dir="auto">Moreover, i brought someone else to fix it for me while it was your job guys.</div>
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<div dir="auto">Regards,</div>
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<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Fri, 18 Sep 2020 at 10:24 AM Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
<br>	<div dir="ltr">Dear Customer,</div>
<div dir="ltr">This email concerns your Customer Service case # 1453573</div>
<div dir="ltr">I am following up on our email from 1 day back (mentioned below). We've not heard from you in 1 day. I request you to please provide us information requested in the trailing email below for us to help us resolve your query.</div>
<div dir="ltr">We request you to kindly reply within next 24 hours, as the support case request will be automatically considered resolved and be closed.</div>
<div dir="ltr">Looking forward to your response.</div>
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<div dir="rtl">عميلنا العزيز,<br><br>تتعلق هذه الرسالة الإلكترونية بحالة خدمة العملاء الخاصة بك # 1453573<br><br>نحن نقوم بمتابعة بريدنا الإلكتروني منذ يوم (المذكور أدناه). لم نسمع منك خلال اليوم السابق. نطلب منكم تزويدنا بالمعلومات المطلوبة في البريد الإلكتروني التالي أدناه لمساعدتنا في حل استفسارك.<br><br>نطلب منك التفضل بالرد خلال 24 ساعة القادمة ، أو سيتم إغلاق الطلب بشكل تلقائي واعتبار أن القضية قد تم حلها.<br><br>نتطلع الى ردكم.</div>
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<div dir="ltr">Rehan Khan : </div>
<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px"><div dir="ltr">
<br><div dir="ltr">Hi Fatima,<br><br><br>
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<br><div style="box-sizing:border-box;word-break:break-word">Thank you for contacting us.<br><br>We apologize for the inconvenience caused to you.<br><br><br>
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<br><div dir="ltr">We would like to inform you that as per your request we raised a request for assembled your item so please inform us the issue has been resolved.</div>
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<br><div dir="ltr">We are looking forward to your reply.</div>
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<br><div dir="ltr">Your friends,<br>The Support Team<br><br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1453573