Subject: New Reply Received - Wrong item
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 17 Sep 2020 19:33:38 +0000

Hi Rehan Khan,  The customer has responded to the ticket.  Wrong item  Ticket comment <div>
<div class="quoted-text" style='font-size:14px;word-spacing:1px;font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;border-color:rgb(117,117,117);color:rgb(117,117,117)' dir="auto">
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<div dir="auto" style='font-size:14px;box-sizing:border-box;word-break:break-word;font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-variant-ligatures:normal;margin:0in 0in 0.0001pt;border-color:rgb(24,50,71);color:rgb(24,50,71)'>
<span style='box-sizing:border-box;word-break:break-word;font-size:0.875rem;font-family:"Segoe UI",sans-serif,-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;border-color:rgb(51,51,51);color:rgb(51,51,51)'>· Bank name &amp; branch:ADCB. </span><span style="font-family:open-sans,sans-serif;font-size:0.875rem;background-color:rgb(250,250,250);border-color:rgb(51,51,51);color:rgb(51,51,51)">Zayed the first street at the intersection with Sheikh Zayed Road, ADCB building</span><br style="color:rgb(51,51,51);font-family:open-sans,sans-serif;background-color:rgb(250,250,250)">
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<div dir="auto" style='font-size:14px;box-sizing:border-box;word-break:break-word;font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-variant-ligatures:normal;margin:0in 0in 0.0001pt;border-color:rgb(24,50,71);color:rgb(24,50,71)'><span style="font-family:open-sans,sans-serif;font-size:0.875rem;background-color:rgb(250,250,250);border-color:rgb(51,51,51);color:rgb(51,51,51)"><br></span></div>
<div dir="auto" style='font-size:14px;box-sizing:border-box;word-break:break-word;font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-variant-ligatures:normal;margin:0in 0in 0.0001pt;border-color:rgb(24,50,71);color:rgb(24,50,71)'><span style='box-sizing:border-box;word-break:break-word;font-size:0.875rem;font-family:"Segoe UI",sans-serif,-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;border-color:rgb(51,51,51);color:rgb(51,51,51)'>· Account name: Oyemwense Elizabeth Imariagbe </span></div>
<br style='color:rgb(212,212,213);font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px;word-spacing:1px'><br style='color:rgb(212,212,213);font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px;word-spacing:1px'><div dir="auto" style='font-size:14px;box-sizing:border-box;word-break:break-word;font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-variant-ligatures:normal;margin:0in 0in 0.0001pt;border-color:rgb(24,50,71);color:rgb(24,50,71)'>
<span style='box-sizing:border-box;word-break:break-word;font-size:0.875rem;font-family:"Segoe UI",sans-serif,-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;border-color:rgb(51,51,51);color:rgb(51,51,51)'>· Account number: </span><span style='font-size:0.875rem;font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;border-color:rgb(24,50,71)'>11605217910001</span><br style="color:rgb(255,255,255)">
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<div dir="auto" style='font-size:14px;box-sizing:border-box;word-break:break-word;font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-variant-ligatures:normal;margin:0in 0in 0.0001pt;border-color:rgb(24,50,71);color:rgb(24,50,71)'>
<span style='box-sizing:border-box;word-break:break-word;font-size:0.875rem;font-family:"Segoe UI",sans-serif,-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;border-color:rgb(51,51,51);color:rgb(51,51,51)'>· IBAN number:</span><span style='font-weight:bold;font-size:1.125rem;font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;border-color:rgb(24,50,71)'> AE980030011605217910001</span>
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<br style='color:rgb(212,212,213);font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px;word-spacing:1px'><br style='color:rgb(212,212,213);font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px;word-spacing:1px'><div dir="auto" style='font-size:14px;box-sizing:border-box;word-break:break-word;font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-variant-ligatures:normal;margin:0in 0in 0.0001pt;border-color:rgb(24,50,71);color:rgb(24,50,71)'><span dir="ltr" style='box-sizing:border-box;word-break:break-word;font-size:0.875rem;font-family:"Segoe UI",sans-serif,-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;border-color:rgb(51,51,51);color:rgb(51,51,51)'>. Account type: simplylife women savings Account </span></div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Thu, 17 Sep 2020 at 20:02, Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left-width:1px;border-left-style:solid;padding-left:1ex;border-left-color:rgb(204,204,204)"><div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>
<br><br>	<div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'><div dir="ltr" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>
<br><br><div dir="ltr" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>Hi Lizzy,<br><br><br><br>
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<br><br><div style='box-sizing:border-box;font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>Thank you for contacting us.</div>
<br><br><div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'><br style="box-sizing:border-box"></div>
<br><br><div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>We sincerely apologize for the inconvenience caused.</div>
<br><br><div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'><br style="box-sizing:border-box"></div>
<br><br><div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>As we can see you have placed this order on Sep 11, 2020 and your order number is 9602555760.</div>
<br><br><div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'><br></div>
<br><br><div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>We would like to inform you that as we have checked you've already returned your items so please provide us your full bank details so we can refund your amount to your bank account.</div>
<br><br><div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'><br></div>
<br><br><div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>We are looking forward to your reply.</div>
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<br><br><div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>
<br><br><div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>Your Friends</div>
<br><br><div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1485206