Subject: New Reply Received - Re: Your partial cancellation has been processed
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 17 Sep 2020 12:57:30 +0000

Hi Rehan Khan,  The customer has responded to the ticket.  Re: Your partial cancellation has been processed  Ticket comment <div dir="ltr">
<div>Hi Guys,</div>
<div><br></div>
<div>Gentle Reminder.</div>
<div><br></div>
<div>Regards</div>
<div><br></div>
<div>Ruby</div>
<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
</div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Wed, Sep 16, 2020 at 7:51 PM Ruby Benoy &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
</div>
<blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex">
<div dir="ltr">
<div dir="ltr">HI Team,<div><br></div>
<div>There are two item cancelled in the below order(

8399012538 ).but i haven't received the money back yet.</div>
<div><br></div>
<div>Please advise status of the refund.</div>
<div><b><br></b></div>
<div>
<b>  Order number 8399012538</b> </div>
<div><br></div>
<div>
<b><u>Item 1  :</u></b><br>
</div>
<br><table border="0" cellpadding="0" cellspacing="0" width="100%" align="center" style="color:rgb(61,70,72);font-size:14px;font-family:Helvetica,Arial,sans-serif">
																	<tbody>
<tr>
																		<td style="padding:8px 0px 0px;font-weight:600" align="left">  SPLASH                                                                                                                                                                                          

KWD 3.9  

</td>
																	</tr>
																	<tr>
																		<td style="padding:8px 0px 0px;font-weight:600" align="left">  Bossini Textured T-shirt with Henley Neck and Short Sleeves  </td>
																	</tr>
																						       															        									 																	<tr>
																		<td style="padding:4px 0px 0px" align="left">Color: Green</td>
																	</tr>
																																																			<tr>
																		<td style="padding:4px 0px 0px" align="left">

																		 																		        	      Size: 
																		        	     																		        	     M

																		</td>
																	</tr>
																																							       								    						       								    																	<tr>
																		<td style="padding:4px 0px 0px" align="left">Quantity: 1</td>
																	</tr>
																																</tbody>
</table>

															        						   									 <br>
</div>
<div dir="ltr"><br></div>
<div dir="ltr"><b><u>Item2:</u></b></div>
<div dir="ltr"><table border="0" cellpadding="0" cellspacing="0" width="100%" align="center" style="border-spacing:0px;padding:0px;margin:0px auto;max-width:620px;font-family:Roboto,RobotoDraft,Helvetica,Arial,sans-serif;font-size:13px"><tbody><tr>
<td width="40%" align="center" style="border:0px;padding:15px"><table border="0" cellpadding="0" cellspacing="0" width="100%" align="center" style="border-spacing:0px;padding:0px;margin:0px auto;max-width:620px;color:rgb(61,70,72);font-size:14px;font-family:Helvetica,Arial,sans-serif"><tbody>
<tr><td align="left" style="border:0px;padding:8px 0px 0px;font-weight:600">BABYSHOP</td></tr>
<tr><td align="left" style="border:0px;padding:8px 0px 0px;font-weight:600">Juniors Plain Shorts with Elasticised Waistband</td></tr>
<tr><td align="left" style="border:0px;padding:4px 0px 0px">Color: Grey</td></tr>
<tr><td align="left" style="border:0px;padding:4px 0px 0px">Size: 5-6 yrs</td></tr>
<tr><td align="left" style="border:0px;padding:4px 0px 0px">Quantity: 1</td></tr>
</tbody></table></td>
<td width="30%" align="right" style="border:0px;padding:20px 10px 0px 0px;color:rgb(61,70,72);font-weight:600">KWD 1.8</td>
</tr></tbody></table></div>
<div dir="ltr">
<br><div>Awaiting response.</div>
<div><br></div>
<div>Regards</div>
<div><br></div>
<div>Ruby</div>
</div>
<br><div class="gmail_quote">
<div dir="ltr" class="gmail_attr">On Sun, Aug 23, 2020 at 10:42 PM Centrepoint &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
</div>
<blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex">
<u></u>

<div>
			<table width="640" align="center" cellpadding="0" cellspacing="0" border="0">
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									<td align="center" style="color:rgb(30,30,30);font-size:12px;padding:5px 0px;line-height:18px;text-align:right">
										Order number 8399012538
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				<div><table border="0" cellpadding="0" cellspacing="0" width="100%" style="background:rgb(255,255,255);background-color:ffffff">
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									<td style="padding:35px 0px 0px 5px">
									<a href="https://www.centrepointstores.com/kw/en?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dinternal_partial_cancellation_KNET_KW_en" style="display:inline-block" target="_blank" rel="noreferrer">
									<img style="border: 0px; margin: 0px" alt="Centre Point logo" src="https://i1.lmsin.net/website_images/ae/logos/emails/concept/logo-centrepoint.png" width="165"></a>
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												<td colspan="2" style="padding:15px 0px 0px">Download
													our apps now</td>
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												<td align="right" style="padding:5px 15px 0px 0px">
												<a href="https://itunes.apple.com/kw/app/id1161310479f?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dinternal_partial_cancellation_KNET_KW_en" target="_blank" rel="noreferrer">
													<img alt="ios icon" src="https://i1.lmsin.net/website_images/ae/emails/icons/apple_app_store.png" width="19"></a>
												</td>
												<td align="left" style="padding:5px 0px 0px 15px">
												<a href="https://play.google.com/store/apps/details?id=com.landmarkgroup.centrepointstores&amp;referrer=utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dinternal_partial_cancellation_KNET_KW_en" target="_blank" rel="noreferrer">
												  <img alt="android icon" src="https://i1.lmsin.net/website_images/ae/emails/icons/google_play_store.png" width="19"></a>
												</td>
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												<td align="right" style="padding:2px 10px 0px 0px">
												<a href="https://itunes.apple.com/kw/app/id1161310479f?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dinternal_partial_cancellation_KNET_KW_en" style="text-decoration:none;color:rgb(32,32,32)" target="_blank" rel="noreferrer">iPhone</a>
</td>
												<td align="left" style="padding:2px 0px 0px 10px">
												<a href="https://play.google.com/store/apps/details?id=com.landmarkgroup.centrepointstores&amp;referrer=utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dinternal_partial_cancellation_KNET_KW_en" style="text-decoration:none;color:rgb(32,32,32)" target="_blank" rel="noreferrer">Android</a>
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				<div><table border="0" cellpadding="0" cellspacing="0" width="100%" style="background:rgb(36,36,40);background-color:242428">
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			<table border="0" cellpadding="0" cellspacing="0" width="93%" align="center">
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										<table border="0" cellpadding="0" cellspacing="0" style="font-size:14px;line-height:16px" width="100%">
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												<td width="100%" style="padding:5px 0px">
<span>
													<a href="https://www.babyshopstores.com/kw/en?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dinternal_partial_cancellation_KNET_KW_en" style="text-decoration:none;display:inline-block;color:rgb(255,255,255);padding:10px 6px" target="_blank" rel="noreferrer">Babyshop</a></span>
													<span>
													<a href="https://www.lifestyleshops.com/kw/en?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dinternal_partial_cancellation_KNET_KW_en" style="text-decoration:none;display:inline-block;color:rgb(255,255,255);padding:10px 6px" target="_blank" rel="noreferrer">Lifestyle</a></span>
													<span>
													<a href="https://www.splashfashions.com/kw/en?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dinternal_partial_cancellation_KNET_KW_en" style="text-decoration:none;display:inline-block;color:rgb(255,255,255);padding:10px 6px" target="_blank" rel="noreferrer">Splash</a></span>
													<span>
													<a href="https://www.shoemartstores.com/kw/en?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dinternal_partial_cancellation_KNET_KW_en" style="text-decoration:none;display:inline-block;color:rgb(255,255,255);padding:10px 6px" target="_blank" rel="noreferrer">Shoe Mart</a></span>
													<span>
													<a href="https://www.centrepointstores.com/kw/en/offers?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dinternal_partial_cancellation_KNET_KW_en" style="text-decoration:none;display:inline-block;color:rgb(255,255,255);padding:10px 6px" target="_blank" rel="noreferrer">Offers</a></span>
													<span>
													<a href="https://www.centrepointstores.com/kw/en/search?q=badge.title.en%3AClearance&amp;clr=true%26utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dinternal_partial_cancellation_KNET_KW_en" style="text-decoration:none;display:inline-block;color:rgb(255,255,255);padding:10px 6px" target="_blank" rel="noreferrer">Clearance</a></span>
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			<tr><td bgcolor="#FFFFFF">
					<table width="650" cellpadding="0" cellspacing="0" border="0" align="center"> 
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						<td bgcolor="#ffffff" align="center">
						 <table width="95%" cellpadding="0" cellspacing="0" border="0"> 
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									<td align="left" style="line-height:20px;font-size:16px;text-align:left;font-family:Helvetica,Arial,sans-serif;color:rgb(51,51,51)">
									<div style="font-family:Helvetica,Arial,sans-serif;font-size:24px;margin:0px;padding:0px;text-align:left;font-weight:500;color:rgb(36,36,40);line-height:32px">
																												We're sorry, we've had to cancel part of your order.
																			</div>
<div></div>
										Hi Ruby Skaria,
	                                 	the following products have been removed from order number 
										  <span style="color:rgb(0,185,229)"> <a href="https://www.centrepointstores.com/kw/en/my-account/order/8399012538?utm_source=hybris&amp;utm_medium=email&amp;utm_campaign=internal_partial_cancellation_KNET_KW_en" style="color:rgb(0,185,229);text-decoration:none" target="_blank" rel="noreferrer">8399012538</a></span>.	                                	                                 	<br>
	                                	                                										Your refund is on its way and you should receive it in no later than 15 days depending on your bank.
					                 	                                <div></div>
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							<table border="0" cellpadding="0" cellspacing="0" width="100%" align="center" style="max-width:620px">
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										<table border="0" cellpadding="0" cellspacing="0" width="100%" style="padding:0px">
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												<div style="margin:0px;padding:25px 0px 15px;font-family:Helvetica,Arial,sans-serif;font-size:16px;color:rgb(36,36,40);text-align:left;font-weight:bold">
												 	Cancelled Items	
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												<td align="center" style="padding:0px;border-bottom:1px solid rgb(238,238,238)"></td>
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															<td width="28%" style="padding-left:15px" align="left">
															<div style="font-size:15px;color:rgb(32,32,32);padding:0px;line-height:20px;margin:0px">Item</div>
</td>
															<td width="40%" style="padding-left:15px" align="left">
															<div style="font-size:15px;color:rgb(32,32,32);padding:0px;line-height:20px;margin:0px">Description</div>
</td>
															<td width="30%" align="right" style="padding-right:10px">
															<div style="font-size:15px;color:rgb(32,32,32);padding:0px;line-height:20px;margin:0px">Total Price</div>
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																		<td align="left">
																																				<a href="https://www.centrepointstores.com/kw/en/p/162056830?utm_source=hybris&amp;utm_medium=email&amp;utm_campaign=internal_partial_cancellation_KNET_KW_en" target="_blank" rel="noreferrer">
																																																						<img alt="" src="https://770744760e4512666787-e0075ca37ef156ad6af6d25f26069b92.lmsin.net/610010000839-0-839-SS2092-SPSS20251119_01-150.jpg" width="100%" style="padding: 20px 0px 0px; max-width: 135px">
																																																																																																																																																																																																																																																																																																																		</a>
</td>
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															<td width="40%" style="padding:15px" align="center">
																<table border="0" cellpadding="0" cellspacing="0" width="100%" align="center" style="color:rgb(61,70,72);font-size:14px;font-family:Helvetica,Arial,sans-serif">
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																		<td style="padding:8px 0px 0px;color:rgb(61,70,72);font-weight:600" align="left">  SPLASH  </td>
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																		<td style="padding:8px 0px 0px;color:rgb(61,70,72);font-weight:600" align="left">  Bossini Textured T-shirt with Henley Neck and Short Sleeves  </td>
																	</tr>
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																		<td style="padding:4px 0px 0px;color:rgb(61,70,72);font-weight:300" align="left">Color: Green</td>
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																		<td style="padding:4px 0px 0px;color:rgb(61,70,72);font-weight:300" align="left">

																		 																		        	      Size: 
																		        	     																		        	     M

																		</td>
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																		<td style="padding:4px 0px 0px;color:rgb(61,70,72);font-weight:300" align="left">Quantity: 1</td>
																	</tr>
																																</tbody>
</table>
															</td>
															<td width="30%" style="padding:20px 10px 0px 0px;color:rgb(61,70,72);font-weight:600" align="right">
															        						   									 KWD 3.9
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	<td align="center" style="padding:10px 0px 0px;border-top:1px solid rgb(238,238,238)"></td>
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				    <td width="50%"> </td>
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				            <td style="font-family:Helvetica,Arial,sans-serif;line-height:25px;font-size:14px;color:rgb(51,51,51)">
				            Subtotal:
				            </td>
				            <td style="font-family:Helvetica,Arial,sans-serif;line-height:25px;font-size:14px;color:rgb(51,51,51)" align="right">
				            <strong>KWD 3.9</strong>
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				            <td style="font-family:Helvetica,Arial,sans-serif;line-height:25px;font-size:18px;color:rgb(51,51,51)">
				            <strong>TOTAL</strong>
				            </td>
				            <td style="font-family:Helvetica,Arial,sans-serif;line-height:25px;font-size:18px;color:rgb(51,51,51)" align="right">
				            <strong>KWD 3.9</strong>
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					<td style="font-size:16px;font-weight:bold;color:rgb(32,32,32)">Your refund:</td>
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				<tr>
					<td style="font-size:14px;line-height:20px;padding:5px 0px">
<b>KWD 3.9</b> will be refunded to My Credit.</td>
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					<td style="font-size:14px;line-height:20px">${ctx.messages.myCreditDescription}</td>
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					<td style="font-size:12px;color:rgb(146,151,158)">
												To learn more about how My Credit works, take a look at our <a href="https://helpkw.centrepointstores.com/en/support/home" style="color:rgb(146,151,158);text-decoration:underline" target="_blank" rel="noreferrer">Help Centre.</a>
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		<td style="padding:0px 0px 15px 15px;font-size:15px;font-weight:700;text-align:left;color:rgb(36,36,40)"><span>Need help? Get in touch</span></td>
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										<a href="mailto:[email-masked]?Body=Contacted" style="border:0px;margin:0px;padding:0px;text-decoration:none" target="_blank" rel="noreferrer">
											<img alt="mailus" src="https://i1.lmsin.net/website_images/ae/emails/icons/mail.png" width="38"></a>
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<strong>Write us an email now</strong>, we'll get back to you as fast as we can.</div>
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										<a href="https://www.facebook.com/CentrepointME" style="border:0px;margin:0px;padding:0px;text-decoration:none" target="_blank" rel="noreferrer">
											<img alt="facebook" src="https://i1.lmsin.net/website_images/ae/emails/icons/fb.png" width="38"></a>
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<strong>Connect with us</strong> on your favourite social network.</div>
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										<a href="https://twitter.com/centrepointme" style="border:0px;margin:0px;padding:0px;text-decoration:none" target="_blank" rel="noreferrer">
											<img alt="twitter" src="https://i1.lmsin.net/website_images/ae/emails/icons/twitter.png" width="38"></a>
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										<td style="font-size:11px;padding-left:20px">
											<div style="margin:0px;padding:0px;line-height:20px">Reach out in 140 characters! We are <strong>@centrepointme</strong>.</div>
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							<table border="0" cellpadding="0" cellspacing="0" style="padding:13px" width="100%">
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										<td><img alt="call" src="https://i1.lmsin.net/website_images/ae/emails/icons/call.png" width="38"></td>
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											<div style="margin:0px;padding:0px;line-height:20px">
<strong>Call us on 18-00-871.</strong> <br>7 days a week, 24 hours a day</div>
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								© $year Retail World Limited </span></td>
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							<span style="font-size:11px;color:rgb(132,132,131)">
							<a href="https://www.centrepointstores.com/kw/en/privacypolicy?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dinternal_partial_cancellation_KNET_KW_en" style="text-decoration:none;color:rgb(132,132,131)" target="_blank" rel="noreferrer">Privacy Policy</a>  |
						    <a href="https://www.centrepointstores.com/kw/en/termsandconditions?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dinternal_partial_cancellation_KNET_KW_en" style="text-decoration:none;color:rgb(132,132,131)" target="_blank" rel="noreferrer">Terms &amp; Conditions</a>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1487708