Subject: Ticket Assigned - Refund items
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 17 Sep 2020 05:34:02 +0000

Hi Rehan Khan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Refund items  Good day,
Please i need to refund items i bought through online,
The reason is that the palatte is empty! And in the picture it shows “eye shadow”. It was miss leading.
I went to avenues to return it, they refused as the item was not “in their system” and i need to return it to fahaheel branch!!
Call center contacted by me, and they said that they will send an agent to take it from my home and refund the money, since this isn’t my fault.
A picture of the item is attached down.
Waiting for your reply as soon as possible.

Thank you 
Mariam almail
99639088

 https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1487935