Subject: New Reply Received - Delivery
From: Max <[email-masked]>
To: [email-masked]
Date: Wed, 16 Sep 2020 20:12:24 +0000

Hi Rehan Khan,  The customer has responded to the ticket.  Delivery  Ticket comment <div>
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<div style="direction: ltr">Kindly note that your team NEVER tried to contact with me !!</div>
<div style="direction: ltr">And am waiting for the refund. <span id="ms-outlook-ios-cursor">
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<div class="ms-outlook-ios-signature">Get <a href="https://aka.ms/o0ukef" rel="noreferrer">Outlook for iOS</a>
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<div>From: Max &lt;[email-masked]&gt;<br>
<b>Sent:</b> Tuesday, September 15, 2020 3:44:19 PM<br>
<b>To:</b> [email-masked] &lt;[email-masked]&gt;<br>
<b>Subject:</b> Re: [#1451034] - Delivery
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<div dir="ltr">Hi Gethami,<br>
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Thank you for ​your prompt reply.<br>
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We sincerely apologize for the inconvenience caused.<br>
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We would like to inform you that ​courier partner tried to contact you thrice on 3 different days but didn't receive any response from your end. </div>
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Please be assured as we have now escalated this issue to our team regarding your refund and they are closely working on it. Please allow us some time and we will get back to you soon.<br>
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Feel free to ask any further queries in the future.<br>
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Your friends,<br>
The Support Team<br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1451034