Subject: New Reply Received - Product information
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 15 Sep 2020 16:44:07 +0000

Hi Rehan Khan,  The customer has responded to the ticket.  Product information  Ticket comment <div>Thank you for the prompt reply. I already received the refund. More power to you.<br><br>
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<div dir="ltr">Sent from my iPhone</div>
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<div>On Sep 15, 2020, at 17:35, Centrepoint &lt;[email-masked]&gt; wrote:<br><br>
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<div dir="ltr">Hi Erl,<br><br>Thank you for your prompt reply.<br><br>We sincerely apologize for the inconvenience caused.<br>
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<div>We would like to inform you that whenever you place an order, all the items that you want to purchase go to our quality team for a quality check to make sure they are in good condition to be sent to you.</div>
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<div dir="ltr">This order is not cancelled, during quality check, we found out that item was not in a good condition to be sold and that was the last of their stock hence we took that out of your order and amount has been refunded from our side successfully.</div>
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<div dir="ltr">We will not be happy either if you receive bad items in your order, this is the reason why this item was cancelled and you received a notification regarding the same item.</div>

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<div>Feel free to ask any further queries in the future.</div>
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<div>Your Friends</div>
<div>The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1453609