Subject: New Reply Received - Returns
From: Splash <[email-masked]>
To: [email-masked]
Date: Mon, 14 Sep 2020 11:49:01 +0000

Hi Rehan Khan,  The customer has responded to the ticket.  Returns  Ticket comment <div dir="auto">Hi. I received my order today and upon checking it is small to me so I will push through with return. </div>
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<div dir="auto">Please help me return it and process my refund. Thank you.</div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Sun, 13 Sep 2020 at 9:54 AM Splash &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
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<br><br><div dir="ltr">Hi Kristel,<br><br>Thank you for contacting us. <br><br>We sincerely apologize for the inconvenience caused.<br><br>As we can see that you have placed this order on Sep 12, 2020 and your order number is 9602756137.</div>
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<br><br><div>We would like to inform you that your order was already shipped this is the reason we were not able to cancelled your order.</div>
<br><br><div dir="ltr">At this time it is no longer possible for us to cancel the order, as its already on its way to you. You may refuse to accept your order when our courier partner attempts delivery to you so your order will be cancel and amount will be refunded to your card within 4-15 working days.</div>
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<br><br><div dir="ltr">Feel free to ask any further queries in the future.</div>
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<br><br><div dir="ltr">Your friends,<br>The Support Team<br><br><br>
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</div></blockquote>-- <br><div dir="ltr" class="gmail_signature">Kristel</div>
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1477126