Subject: New Reply Received - Re: We’ve received your online return request.
From: Max <[email-masked]>
To: [email-masked]
Date: Sat, 12 Sep 2020 08:45:40 +0000

Hi Rehan Khan,  The customer has responded to the ticket.  Re: We’ve received your online return request.  Ticket comment <div dir="auto">Dear Support Team,</div>
<div dir="auto"><br></div>
<div dir="auto">The item was picked up today but Aramex didn’t give me a receipt. </div>
<div dir="auto"><br></div>
<div dir="auto">Thank you. </div>
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<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Fri, 11 Sep 2020 at 8:01 PM Max &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
<br><br>	<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px"><div dir="ltr">
<br><br><div dir="ltr">Hi Kim,<br><br><br>
</div>
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<br><br><div>Thank you for contacting us.</div>
<br><br><div><br></div>
<br><br><div>We apologize for the inconvenience caused to you.</div>
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<br><br><br><br><div dir="ltr">As we can see that you have placed this order on Sep 1, 2020 and your order number is <span style='color:rgb(24,50,71);font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px;font-style:normal;font-variant-ligatures:normal;font-variant-caps:normal;font-weight:400;letter-spacing:normal;text-align:start;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;text-decoration-style:initial;text-decoration-color:initial;display:inline!important;float:none'>9600809708</span><br><br>.</div>
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<br><br><div>Please be assured as we have now escalated this issue to our courier team regarding collecting your return item and they are closely working on it. </div>
<br><br><div><br></div>
<br><br><div dir="ltr">The Courier partner will contact you before collecting your return item. You can also track your return request on <a href="https://www.aramex.com/ae/en/track/shipments" rel="noreferrer" target="_blank">https://www.aramex.com/ae/en/track/shipments</a> and your tracking number is <span style='color:rgb(24,50,71);font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px;font-style:normal;font-variant-ligatures:normal;font-variant-caps:normal;font-weight:400;letter-spacing:normal;text-align:start;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;text-decoration-style:initial;text-decoration-color:initial;display:inline!important;float:none' dir="ltr">4603679164</span>.<br><br>
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<br><br><div>Feel free to ask any further queries in the future.</div>
<br><br><div><br></div>
<br><br><div>Your friends,</div>
<br><br><div>The Support Team</div>
<br><br><div></div>
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</div></div>
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</div></blockquote>
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1465297