Subject: New Reply Received - Order not placed and payment is done
From: Splash <[email-masked]>
To: [email-masked]
Date: Fri, 11 Sep 2020 21:19:27 +0000

Hi Rehan Khan,  The customer has responded to the ticket.  Order not placed and payment is done  Ticket comment <div>This what I got from National Bank of Kuwait (NBK) call center the reference number for that transaction</div>
<div>
<div style='color: rgb(38, 40, 42); font-family: "Helvetica Neue", Helvetica, Arial, sans-serif; font-size: 16px; -webkit-text-size-adjust: 100%; word-wrap: break-word !important'><u style="word-wrap: break-word !important"><b style="word-wrap: break-word !important"><br></b></u></div>
<div style='color: rgb(38, 40, 42); font-family: "Helvetica Neue", Helvetica, Arial, sans-serif; font-size: 16px; -webkit-text-size-adjust: 100%; word-wrap: break-word !important'><u style="word-wrap: break-word !important"><b style="word-wrap: break-word !important">The Transaction number on my account statement is "<a dir="ltr" style="color: currentcolor; word-wrap: break-word !important" rel="noreferrer">025255001453</a>"</b></u></div>
<br><div class="yahoo-quoted-begin" style="font-size: 15px; color: #715FFA; padding-top: 15px; margin-top: 0"></div>
</div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Friday, September 11, 2020, 6:48 PM, Splash &lt;[email-masked]&gt; wrote:</div>
<blockquote class="iosymail">
<div id="yiv9651799432"><div><div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size:14px">
	<div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size:14px"><div dir="ltr">
<div dir="ltr">Hi Abdelrahman,</div>
<div dir="ltr">
<div>
<br>
</div>

<div>
Thank you for getting in touch with us. <br>
</div>
<div><br></div>
<div>We sincerely apologize for the inconvenience caused.</div>
<div><span dir="ltr"><br></span></div>
<div>
<span style="font-family:-apple-system, system-ui, Roboto, Arial, sans-serif">We would be happy to help you. However for us to check and investigate, we would need some more information. </span><br>
</div>
<div><span><br></span></div>
<div>
<span dir="ltr" style="font-family:-apple-system, system-ui, Roboto, Arial, sans-serif">Please provide us  your bank statement with more details to further assist you.</span><br>
</div>
<div><span><br></span></div>
<div>
<span dir="ltr" style="font-family:-apple-system, system-ui, Roboto, Arial, sans-serif">We are looking forward to hearing from you.</span><br>
</div>
<div><span><br></span></div>
<div>
<span style="font-family:-apple-system, system-ui, Roboto, Arial, sans-serif">Your friends,</span><br>
</div>
<div><span style="font-family:-apple-system, system-ui, Roboto, Arial, sans-serif">The Support Team</span></div>
</div>
</div></div>

	

</div></div></div>
<blockquote></blockquote>
</blockquote>
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1465324