Subject: New Reply Received - Returns
From: Max <[email-masked]>
To: [email-masked]
Date: Fri, 11 Sep 2020 19:23:57 +0000

Hi Rehan Khan,  The customer has responded to the ticket.  Returns  Ticket comment <div>I have attached the Aramex screenshot showing the item was returned back to you on 29th August , but I still did not receive a refund .<img class="ymail-preserve-class inline-image-guid-8544E6CB-0F5B-49A9-A913-96B96F9C90F1 rte-inline-saved-image" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzE0NjYwMzQ4MiwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.TRRd7o7BXmLTo13lrY7uA1LMThjitnJ6EL8BU07CMqA" alt="Inline image" style="width: 100%">
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<span id="yahoo-rte-cursor-span"></span><br><br><br><a href="https://overview.mail.yahoo.com/?.src=iOS" rel="noreferrer">Sent from Yahoo Mail for iPhone</a><br><br><div class="yahoo-quoted-begin" style="font-size: 15px; color: #715FFA; padding-top: 15px; margin-top: 0"></div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Friday, September 11, 2020, 16:48, Max &lt;[email-masked]&gt; wrote:</div>
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<div id="yiv6122851180"><div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size:14px">
	<div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size:14px"><div dir="ltr">
<div dir="ltr">Hi Nasima,<br><br>
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<div dir="ltr" style='color:rgb(24, 50, 71);font-family:-apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif;font-size:14px;font-style:normal;font-weight:400;letter-spacing:normal;orphans:2;text-indent:0px;text-transform:none;white-space:normal;widows:2;word-spacing:0px;text-decoration-style:initial;text-decoration-color:initial'>
<div style="">Thank you for contacting us.</div>
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<div style="">We apologize for the inconvenience caused to you.</div>
<div style="">​<br>
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<div style="" dir="ltr">As we can see that you have placed this order on Aug 13, 2020 and your order number is 6215612357.</div>
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<div style="" dir="ltr">Please be assured as we have now escalated this issue to our team regarding your refund and they are closely working on it. Please allow us some time and we will get back to you soon.</div>
<div style=""><br style=""></div>
<div style="">Feel free to ask any further queries in the future.</div>
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<div style="">Your friends,</div>
<div style="" dir="ltr">The Support Team</div>
</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1469302