Subject: New Reply Received - Delivery
From: Max <[email-masked]>
To: [email-masked]
Date: Thu, 10 Sep 2020 03:32:54 +0000

Hi Rehan Khan,  The customer has responded to the ticket.  Delivery  Ticket comment <div>
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<div style="direction: ltr">Hello</div>
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<div style="direction: ltr">There’s no one tried to CALL or TEXT ME !!! </div>
<div style="direction: ltr">Mobile number : 0533168717</div>
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<div style="direction: ltr">Am waiting for the refund. <span id="ms-outlook-ios-cursor">
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<div class="ms-outlook-ios-signature">Get <a href="https://aka.ms/o0ukef" rel="noreferrer">Outlook for iOS</a>
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<div>From: Max &lt;[email-masked]&gt;<br>
<b>Sent:</b> Wednesday, September 9, 2020 10:15:28 AM<br>
<b>To:</b> [email-masked] &lt;[email-masked]&gt;<br>
<b>Subject:</b> Re: [#1451034] - Delivery
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<div dir="ltr">Hi Gethami,<br>
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Thank you for ​your prompt reply.<br>
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We sincerely apologize for the inconvenience caused.<br>
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<span rel="tempredactor" dir="ltr" style="font-size:14px">We see that you are contacting regarding the order you placed on our website with order number 6215626261</span><br>
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<div><span rel="tempredactor" style="font-size:14px">As per the tracking information, we can see that your order has been returned back to our warehouse. We had previously informed you that your order is with the courier facility. </span></div>
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<span rel="tempredactor" dir="ltr" style="font-size:14px">Our courier partner tried to contact you thrice on 3 different days but didn't receive any </span><span rel="tempredactor" dir="ltr" style="font-size:14px">response from your end. We even texted
 you on your provided mobile number for the collection details.</span><br>
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<span rel="tempredactor" style="font-size:14px">The courier h</span>as now sent the items back to the warehouse after 10 days of keeping them in their facility and we have now escalated to our team regarding your refund and they are closely working
 on it. Please allow us some time and we will get back to you soon.<br>
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<div>Now, we would request you to order these items again from our website. <br>
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<div dir="ltr">Feel free to get in touch with us for further assistance.<br>
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<div>Your friends,<br>
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<div dir="ltr">The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1451034