Subject: New Reply Received - Refund
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 09 Sep 2020 11:13:50 +0000

Hi Rehan Khan,  The customer has responded to the ticket.  Refund  Ticket comment <div dir="ltr">Hi,<div>The account history  was attached to the previous email .18th August i again ordered for the same and we collected it.Even i talked to your customer care on 18th morning about the issue happened on 17th  at 11.15pm and the person told it will be refunded in 14 days.Since we are regular customers and such issues are not been solved immediately is not at all fair.Please refund the same <b>ASAP</b>.</div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Mon, Sep 7, 2020 at 11:22 AM Rincy Abraham &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex">
<div dir="auto">Hi,</div>
<div dir="auto">We havent received the cash which was taken from account but item showed not ordered on 17th August.Some error was shown..Attaching herewith nbk account history .I called customer support the very next day and they told it will be refunded in 14days.Now it’s been 20 days and we haven’t received .Please speed up the process and refund us back ASAP.</div>
<div dir="auto">Rincy Miriam Abraham</div>
<div dir="auto">Phone:66392596</div>
<div dir="auto"><img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzE0NTU2OTUxMiwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.rDLb17c2cAf4X9gCpu9gxGuIKrysbRy4JqSGcbdPcyo" style="max-width: 100%"></div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1462334