Subject: New Reply Received - Babyshop Order #9798820341
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 08 Sep 2020 12:55:33 +0000

Hi Rehan Khan,  The customer has responded to the ticket.  Babyshop Order #9798820341  Ticket comment <div dir="ltr">
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<div class="gmail_default" style="font-family:trebuchet ms,sans-serif;font-size:small;color:#660000">Dear Sir,</div>
<div class="gmail_default" style="font-family:trebuchet ms,sans-serif;font-size:small;color:#660000"><br></div>
<div class="gmail_default" style="font-family:trebuchet ms,sans-serif;font-size:small;color:#660000">Please note I have never requested  a refund. I want to know when I shall be able to collect the material.</div>
<div class="gmail_default" style="font-family:trebuchet ms,sans-serif;font-size:small;color:#660000">I have called twice to the customer centre in the last 2 weeks &amp; they promised they will escalate &amp; which will help to expedite the process. till now I have not received any firm confirmation on when I can collect my ordered  material.</div>
<div class="gmail_default" style="font-family:trebuchet ms,sans-serif;font-size:small;color:#660000"><br></div>
<div class="gmail_default" style="font-family:trebuchet ms,sans-serif;font-size:small;color:#660000">Please look into the matter urgently &amp; advise when I collect the ordered items.</div>
<div class="gmail_default" style="font-family:trebuchet ms,sans-serif;font-size:small;color:#660000"><br></div>
<div class="gmail_default" style="font-family:trebuchet ms,sans-serif;font-size:small;color:#660000">Regards,</div>
<div class="gmail_default" style="font-family:trebuchet ms,sans-serif;font-size:small;color:#660000">Abhilash</div>
<div class="gmail_default" style="font-family:trebuchet ms,sans-serif;font-size:small;color:#660000">Mob: 0528231704</div>
<div class="gmail_default" style="font-family:trebuchet ms,sans-serif;font-size:small;color:#660000"><br></div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Tue, Sep 8, 2020 at 4:44 PM Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="ltr">Hi Abhilash,<br><br>Thank you for contacting us.<br><br>We apologize for the inconvenience caused to you.<br><br>As we can see that you have placed this order on Aug 22, 2020 and your order number is 9798820341.<br><br>Please be assured as we have now escalated this issue to our  team regarding your refund and they are closely working on it. Please allow us some time and we will get back to you soon.<br><br>Feel free to ask any further queries in the future.<br><br>Your friends,<br>The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1462204