Subject: New Reply Received - Refund date and time info
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 06 Sep 2020 11:53:34 +0000

Hi Rehan Khan,  The customer has responded to the ticket.  Refund date and time info   Ticket comment <div>

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<div>This is screenshot of my bank statement sent by email. It's from 23 August 2020 as requested.</div>
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<div dir="auto" style="text-align: left">I edited the private info i don't feel comfortable sharing, but you can see the centerpoint -13.900kd POS that i need a refund for.</div>
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<div dir="auto" style="text-align: left">I was told by your call center agent that today i should be getting a refund so I'm highly expecting that that promise be fulfilled.</div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: Centrepoint &lt;[email-masked]&gt;<br>
<b>Sent:</b> Saturday, September 5, 2020 12:46:18 PM<br>
<b>To:</b> [email-masked] &lt;[email-masked]&gt;<br>
<b>Subject:</b> Re: [#1449981] - Refund date and time info
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<div dir="ltr">Hi Fatima,<br>
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Thank you for contacting us. </div>
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<div dir="ltr">We sincerely apologize for the inconvenience caused.<br>
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As we can see that you have placed this order on Aug 23, 2020 and your order number is 8398989878.</div>
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<div dir="ltr">We would like to inform you that please provide us the bank statement since Aug 23, 2020 so we can further assist you regarding your refund.</div>
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<div dir="ltr">We are looking forward to your reply.</div>
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<div dir="ltr">Your Friends,</div>
<div>The Support Team</div>
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<img id="217cdaed-42a0-4698-b35f-923dbbde20f5" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzE0NDU3NTEyNCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.2AsP3jkE8uqYd2bmG76Dtrlre-zZ3jPhHVfwEW3er-M" alt="Image" style="max-width: 100%">
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1449981