Subject: New Reply Received - Payment issue with gift card
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 06 Sep 2020 08:28:04 +0000

Hi Rehan Khan,  The customer has responded to the ticket.  Payment issue with gift card  Ticket comment <div class="WordSection1">
<div class="MsoNormal">PIN Code: 9499</div>
<div class="MsoNormal"></div>
<div> </div>
<div></div>
<div class="MsoNormal"></div>
<div> </div>
<div></div>
<div class="MsoNormal"><span style='font-family:"Arial",sans-serif;color:black'>Thanks
</span></div>
<div></div>
<div></div>
<div class="MsoNormal"><span style='font-family:"Arial",sans-serif;color:black'>Danish</span></div>
<div></div>
<div></div>
<div class="MsoNormal"><span style='font-family:"Arial",sans-serif;color:black'>050 4823786</span></div>
<div></div>
<div></div>
<div style="mso-element:para-border-div;border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in">
<div class="MsoNormal" style="border:none;padding:0in"><b></b></div>
</div>
</div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: <a href="mailto:[email-masked]" rel="noreferrer">Danish Naseem</a><br>
<b>Sent: </b>Sunday, September 6, 2020 9:29 AM<br>
<b>To: </b><a href="mailto:[email-masked]" rel="noreferrer">Centrepoint</a><br>
<b>Subject: </b>Re: Payment issue with gift card</div>

<div class="MsoNormal"></div>
<div> </div>
<div></div>
<div>
<div class="MsoNormal"><span style='font-family:"Arial",sans-serif;color:black'>Gift Card details enclosed.
</span></div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal"><span style='font-family:"Arial",sans-serif;color:black'></span></div>
<div> </div>
<div></div>
</div>
<div>
<div class="MsoNormal"><span style='font-family:"Arial",sans-serif;color:black'>Thanks
</span></div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal"><span style='font-family:"Arial",sans-serif;color:black'>Danish</span></div>
<div></div>
<div></div>
</div>
<div class="MsoNormal"><span style='font-family:"Arial",sans-serif;color:black'>050 4823786<img width="1080" height="2220" style="width:11.25in;height:23.125in" id="_x0034_ee9a951-400e-4eaa-8683-27de6629db46" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzE0NDU1MjU2NSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.1MaM87JbIGQYWQ5_pVIBSr6zOQitnjPCPrkDfs08p3o" alt="Image">
</span></div>
<div></div>
<div></div>
<div id="br-id-654e0d1b-9161-44b7-b921-4a84bb1639b0">
<div class="MsoNormal"><span style='font-family:"Arial",sans-serif;color:black'></span></div>
<div> </div>
<div></div>
</div>
<div class="MsoNormal" style="margin-bottom:12.0pt"><span style='font-family:"Arial",sans-serif;color:black'></span></div>
<div> </div>
<div></div>
<div>
<div>
<div class="MsoNormal"><span style='font-family:"Arial",sans-serif;color:black'>Get
<a href="https://aka.ms/ghei36" rel="noreferrer">Outlook for Android</a></span></div>
<div></div>
<div></div>
</div>
<div class="MsoNormal"><span style='font-family:"Arial",sans-serif;color:black'></span></div>
<div> </div>
<div></div>
</div>
<div class="MsoNormal"><img width="555" height="2" style="width:5.7833in;height:.025in" id="Horizontal_x0020_Line_x0020_2" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzE0NDU1MjU2NiwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.HgL70qZDY9SeQ20bqbGSnoredSHU-38tjg2fD-QR0cM"></div>
<div></div>
<div></div>
<div id="divRplyFwdMsg">
<div class="MsoNormal">
<b><span style="color:black">From:</span></b><span style="color:black"> Centrepoint &lt;[email-masked]&gt;<br>
<b>Sent:</b> Sunday, September 6, 2020 9:25:22 AM<br>
<b>To:</b> [email-masked] &lt;[email-masked]&gt;<br>
<b>Subject:</b> Payment issue with gift card</span> </div>
<div></div>
<div></div>
<div>
<div class="MsoNormal"> </div>
<div></div>
<div></div>
</div>
</div>
<div>
<div>
<div><span style="font-size:10.5pt">Dear Customer,</span></div>
<div></div>
<div></div>
<div><span style="font-size:10.5pt">This email concerns your Customer Service case # 1454515</span></div>
<div></div>
<div></div>
<div><span style="font-size:10.5pt">I am following up on our email from 1 day back (mentioned below). We've not heard from you in 1 day. I request you to please provide us information requested in the trailing email below for us to help us resolve your query.</span></div>
<div></div>
<div></div>
<div><span style="font-size:10.5pt">We request you to kindly reply within next 24 hours, as the support case request will be automatically considered resolved and be closed.</span></div>
<div></div>
<div></div>
<div><span style="font-size:10.5pt">Looking forward to your response.</span></div>
<div></div>
<div></div>
<div><span style="font-size:10.5pt"></span></div>
<div> </div>
<div></div>
<div dir="RTL" style="text-align:right;direction:rtl;unicode-bidi:embed">
<span lang="AR-SA" style="font-size:10.5pt">عميلنا العزيز,<br>
<br>
تتعلق هذه الرسالة الإلكترونية بحالة خدمة العملاء الخاصة بك # 1454515<br>
<br>
نحن نقوم بمتابعة بريدنا الإلكتروني منذ يوم (المذكور أدناه). لم نسمع منك خلال اليوم السابق. نطلب منكم تزويدنا بالمعلومات المطلوبة في البريد الإلكتروني التالي أدناه لمساعدتنا في حل استفسارك.<br>
<br>
نطلب منك التفضل بالرد خلال 24 ساعة القادمة ، أو سيتم إغلاق الطلب بشكل تلقائي واعتبار أن القضية قد تم حلها.<br>
<br>
نتطلع الى ردكم.</span><span dir="LTR" style="font-size:10.5pt"></span>
</div>
<div></div>
<div></div>
<div><span style="font-size:10.5pt"><span class="msoDel"><span>-</span></span>——<span lang="AR-SA" dir="RTL"></span></span></div>
<div></div>
<div></div>
<div><span style="font-size:10.5pt">Rehan Khan : </span></div>
<div></div>
<div></div>
<div>
<div>
<div>
<div class="MsoNormal" style="margin-bottom:12.0pt"><span style="font-size:10.5pt">Hi Danish,<br>
<br>
Thank you for getting in touch with us.<br>
<br>
Please provide us your gift card details with pin and more details about your inquiry so we can further assist you.<br>
<br>
We are looking forward to hearing from you.<br>
<br>
Your friends,<br>
The Support Team<br>
<br>
</span></div>
<div></div>
<div></div>
</div>
</div>
</div>
<div><span style="font-size:10.5pt"></span></div>
<div> </div>
<div></div>
</div>
</div>
<div class="MsoNormal">
<span style="font-size:10.5pt"><br>
</span><span style='font-size:1.0pt;font-family:"fdtktid",serif;color:white'>1454515:1125156</span><span style="font-size:10.5pt">
</span>
</div>
<div></div>
<div></div>
<div class="MsoNormal"></div>
<div> </div>
<div></div>

</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1454515