Subject: New Reply Received - Re: Order confirmed!
From: Max <[email-masked]>
To: [email-masked]
Date: Fri, 04 Sep 2020 13:08:29 +0000

Hi Rehan Khan,  The customer has responded to the ticket.  Re: Order confirmed!  Ticket comment <div dir="auto">Thank you much for your reply. </div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Fri, 4 Sep 2020, 4:38 pm Max, &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="ltr">Hi Mary,<br>
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<div>Thank you for contacting us.</div>
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<div dir="ltr">As we can see that you have placed this order on Sep 4, 2020 and your order number is 9601343691.</div>
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<div dir="ltr">We would like to inform that whenever a customer places an order from our website, all the items go through a quality check performed by our professional staff and we always make sure to deliver the correct products in good condition. We rely on UAE's best courier partners to deliver the products to the customer. </div>
<div dir="ltr">However, in your case it was a rare exception that you've received wrong item in previous order.<br>
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<div dir="ltr">As we have checked your order has been placed successfully but order has not been shipped yet.</div>
<div>Once the order will be shipped so it will be delivered to your place as soon as possible.</div>
<div dir="ltr">Standard delivery orders are usually delivered within 2-3 working days.  Courier partner will contact you before delivering your order.
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<div>Feel free to ask any further queries in the future.</div>
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<div>Your Friends</div>
<div>The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1454489