Subject: New Reply Received - Wrong item sent
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 04 Sep 2020 12:12:49 +0000

Hi Rehan Khan,  The customer has responded to the ticket.  Wrong item sent  Ticket comment <div>I was supposed to receive a dress but instead i received a crop top<br><br>
</div>
<div dir="ltr">
<img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzE0NDIwMjMyNSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.KsF720c2nK8-4H_UjXcu8O_sY5htNVtIGwhs53scT48"><img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzE0NDIwMjMyNiwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.fjzvv0pi3em8b0xBiQcjCcl3KcoPByk4IejAiwBmAFY"><br>
</div>
<div dir="ltr">
<br><blockquote></blockquote>
</div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On 4 Sep 2020, at 2:23 PM, Centrepoint &lt;[email-masked]&gt; wrote:<br><br>
</div>
<blockquote><div dir="ltr">
<div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif; font-size:14px">
	<div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif; font-size:14px"><div dir="ltr">
<div dir="ltr">Hi Janette,
</div>
<div><br></div>
<div>
Thank you for reaching out us.<br>
</div>
<div><br></div>

<div>
 We are truly sorry to hear that you have received a different item than the one you originally ordered from our website. We will surely help you out with this.<br>
</div>
<div><br></div>
<div>
 We request you to please specify your order number and for which item you have received a wrong item along with its price so we can further assist you.<br>
</div>
<div>
<br>
</div>
<div>
We would also request you to provide us some snapshots of the wrong item you received.<br>
</div>
<div><br></div>
<div>
 We look forward to hearing from you.<br>
</div>
<div><br></div>
<div>
 Please note that this case will be automatically closed if we don't hear from you within 24 hours.<br>
</div>
<div><br></div>
<div>
 Your friends,<br>
</div>
<div> The Support Team</div>
<div></div>
</div></div>

	

</div>
</div></blockquote>
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1453426