Subject: New Reply Received - Delivery
From: Max <[email-masked]>
To: [email-masked]
Date: Thu, 03 Sep 2020 17:03:44 +0000

Hi Rehan Khan,  The customer has responded to the ticket.  Delivery  Ticket comment <div dir="auto">Thank you for your reply <div dir="auto">Last month ago .</div>
<div dir="auto">Cash on delivery  was working </div>
<div dir="auto">All of us sudden </div>
<div dir="auto">Now there is no option.....<br><div dir="auto"><br></div>
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<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Thu, 3 Sep 2020, 14:31 Max, &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
	<div dir="ltr">Dear Customer,</div>
<div dir="ltr">This email concerns your Customer Service case # 1446902</div>
<div dir="ltr">I am following up on our email from 1 day back (mentioned below). We've not heard from you in 1 day. I request you to please provide us information requested in the trailing email below for us to help us resolve your query.</div>
<div dir="ltr">We request you to kindly reply within next 24 hours, as the support case request will be automatically considered resolved and be closed.</div>
<div dir="ltr">Looking forward to your response.</div>
<div dir="ltr">
<span>-</span>——</div>
<div dir="ltr">Rehan Khan : </div>
<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px"><div dir="ltr">
<div dir="ltr">Hi Reshmi,<br><br>Thank you for ​prompt reply.<br>​<br>We sincerely apologize for the inconvenience caused.<br>
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<div dir="ltr">As we have checked the cash on delivery is working but if its not working so please provide us the screenshot of the issue that you are facing while placing your order so we can further assist you.</div>
<div dir="ltr"><br></div>
<div dir="ltr">​We are looking forward to your reply.</div>
<div dir="ltr"><br></div>
<div dir="ltr">Your Friends</div>
<div dir="ltr">The Support Team</div>
</div></div>
<div><br></div>
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Attachments :
1. <a href='http://helpae.maxfashion.com/helpdesk/attachments/2043143942929'>20200903_195527.jpg</a>
  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1446902