Subject: New Reply Received - Order 9600569522
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 03 Sep 2020 05:45:28 +0000

Hi Rehan Khan,  The customer has responded to the ticket.  Order 9600569522  Ticket comment <div dir="auto">Thank you for your  co- operation.</div>
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<div>On Wed, 2 Sep 2020, 15:18 Centrepoint, &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="ltr">Hi Hanna,<br><br>Thank you for your prompt reply.<br>
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<div dir="ltr">We would like to inform you that as you want the refund in cash form so we request you to return the item to the store and they will refund your amount in cash form.</div>
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<div dir="ltr">·You can now drop off your return to any (Shoemart) store across the UAE.<br> <br>Here’s what you need to do.<br> <br>·Visit your nearest store: Wrap your returns in their original shipping packaging and bring it along with your invoice to any (Shoemart) store in the UAE.<br>·Hand over your return: An authorized staff member will take your package and hand you an acknowledgement receipt. Please keep this safe.<br>·Receive your refund: After we check your returns, we'll process your refund. You’ve paid by cash, so you can ask for a cash refund. It can also be refunded to your My Credit account for online purchases. </div>
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<br>You have within 14 days to do a return and a refund.</div>
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<br>Feel free to get in touch with us for further assistance.<br> <br>Your friends,<br>The Support Team<br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1448156