Subject: New Reply Received - Shipping cocern
From: Splash <[email-masked]>
To: [email-masked]
Date: Wed, 02 Sep 2020 13:38:51 +0000

Hi Rehan Khan,  The customer has responded to the ticket.  Shipping cocern  Ticket comment <div dir="auto">As per location yes..but why you did not see that my address is not in the main city.its far from the city.shipa company is only until the city.they are not sending here in my address....</div>
<div dir="auto">How did your warehouse choose the shipping company without full knowledge of the accessible courier of your costumers address....???</div>
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<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Wed, Sep 2, 2020 at 4:36 PM Karen Shary Buna &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="auto">Good day...</div>
<div dir="auto">Yes this is so disappointing...</div>
<div dir="auto">I know splash, lifestyle and centerpoint is one....how many times i ordered..not only once and not even twice...but still same problem i encountered even how many times i called for complain...still the same....no use.</div>
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<div dir="ltr" class="gmail_attr">On Wed, Sep 2, 2020 at 2:45 PM Splash &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left-width:1px;border-left-style:solid;padding-left:1ex;border-left-color:rgb(204,204,204)"><div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>
<br><br>	<div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'><div dir="ltr" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>
<br><br><div dir="ltr" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>Hi Karen,<br><br>Thank you for contacting us. <br><br>We sincerely apologize for the inconvenience caused.<br><br>As we can see that you have placed this order on Sep 1, 2020 and your order number is 6220507454.<br><br><br><br>
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<br><br><div dir="ltr" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>We would like to inform you that warehouse select the courier team as per the location so this is why your order is delivered by the Shipa team and please provide us your full delivery address and your correct mobile number so we can escalate to the courier team so they can deliver your order successfully.</div>
<br><br><div dir="ltr" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'><br></div>
<br><br><div dir="ltr" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>As we have checked the cash on delivery is available in KSA but if you are not able to pay via cash on delivery so please provide us the screenshot of the issue that you are facing.</div>
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<br><br><div dir="ltr" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>We are looking forward to your reply.</div>
<br><br><div dir="ltr" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'><br></div>
<br><br><div dir="ltr" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>Your Friends</div>
<br><br><div dir="ltr" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1448130