Subject: New Reply Received - Return of Baby Stroller
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 02 Sep 2020 07:41:53 +0000

Hi Rehan Khan,  The customer has responded to the ticket.  Return of Baby Stroller  Ticket comment <div>Dear Team,</div>
<div id="yMail_cursorElementTracker_1599032207573"><br></div>
<div id="yMail_cursorElementTracker_1599032207698">Thank you for your prompt response in this regard. Need to confirm that I didn't received any invoice along with the package.</div>
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<div id="yMail_cursorElementTracker_1599032421627">Kindly advise the return process if I go to the nearest Babyshop store.</div>
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<div id="yMail_cursorElementTracker_1599032456154">Awaiting your reply.</div>
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<div id="yMail_cursorElementTracker_1599032460829">Thanks</div>
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<div id="yMail_cursorElementTracker_1599032462985">Mohammad Javed Alam</div>
<div id="yMail_cursorElementTracker_1599032472512">052-6593680<br><div id="yMail_cursorElementTracker_1599032197278"><br></div>
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<br><br><div id="ymail_android_signature"><a id="ymail_android_signature_link" href="https://go.onelink.me/107872968?pid=InProduct&amp;c=Global_Internal_YGrowth_AndroidEmailSig__AndroidUsers&amp;af_wl=ym&amp;af_sub1=Internal&amp;af_sub2=Global_YGrowth&amp;af_sub3=EmailSignature" rel="noreferrer">Sent from Yahoo Mail on Android</a></div> <br> <blockquote style="margin: 0 0 20px 0"> <div style="font-family:Roboto, sans-serif; color:#6D00F6"> <div></div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Wed, Sep 2, 2020 at 9:47 AM, Centrepoint</div>
<div>&lt;[email-masked]&gt; wrote:</div>  <div style="padding: 10px 0 0 20px; margin: 10px 0 0 0; border-left: 1px solid #6D00F6"> <div id="yiv7696520518"><div><div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size:14px">
	<div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size:14px"><div dir="ltr">
<div dir="ltr">Hi Mohammad,</div>
<div dir="ltr">
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<div>Thank you for shopping with us.</div>
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<div dir="ltr">We sincerely apologise for the inconvenience caused.</div>
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<div dir="ltr">In the meantime, an exchange is not available at <a rel="noreferrer" dir="ltr" target="_blank" href="http://www.xxxx.com"></a>Babyshop. You can return online purchases through the below three channels:</div>
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<div dir="ltr">·You can contact our customer support team on 800-22297467 to book a return and to be notified of the refund amount based on our return policy.</div>
<div>·You can also book the return online. You can log into your account and go to Order History. Click on "Order number". From that page, you can see an option to return an item. Just click on the box and follow the instructions.</div>
<div dir="ltr">·You can now drop off your return to any (Babyshop) store across the UAE.</div>
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<div>Here’s what you need to do.</div>
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<div dir="ltr">·Visit your nearest store: Wrap your returns in their original shipping packaging and bring it along with your invoice to any (Babyshop) store in the UAE.</div>
<div>·Hand over your return: An authorised staff member will take your package and hand you an acknowledgement receipt. Please keep this safe.</div>
<div>·Receive your refund: After we check your returns, we'll process your refund. If you’ve paid by cash, you can ask for a cash refund. It can also be refunded to your My Credit account for online purchases. If you’ve paid by card, you can receive a refund to your card.</div>
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<div>Don't forget to check the returns policy first to see which products we don't take back. You have within 14 days to do a return and a refund.</div>
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<div>Feel free to get in touch with us for further assistance.</div>
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<div>Your friends,</div>
<div dir="ltr">The Support Team</div>
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</div></div></div> </div> </blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1448187