Subject: New Reply Received - Returns
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 01 Sep 2020 06:13:25 +0000

Hi Rehan Khan,  The customer has responded to the ticket.  Returns  Ticket comment <div dir="auto">Dears,<div dir="auto"><br></div>
<div dir="auto">Any update on this? This has been pending since July 16; this is very unprofessional. I need someone from the management to call me as soon as possible (94092223)</div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Mon, Aug 24, 2020, 8:50 AM Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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	<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
<div dir="ltr"><div dir="ltr">Hi Elham,<br>
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<div>Thank you for contacting us.</div>
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<div>We apologize for the inconvenience caused to you.</div>
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<div dir="ltr">As we can see that you have placed this order on July 16, 2020 and your order number is 8392745749.</div>
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<div dir="ltr">Please be assured as we have now escalated this issue to our team regarding your refund and they are closely working on it. We'll inform you if we will receive any information.</div>
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<div>We thank you for your understanding and cooperation.</div>
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<div dir="ltr">Feel free to ask any further queries in the future.</div>
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<div>Your friends,</div>
<div>The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1406581