Subject: New Reply Received - Item missing !
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Sun, 30 Aug 2020 11:46:31 +0000

Hi Rehan Khan,  The customer has responded to the ticket.  Item missing !  Ticket comment <div dir="ltr" style="direction: ltr">I attached my profile page and the order details shows that i order 3 but you cancel one of them with no reason</div>
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<div dir="ltr" style="direction: ltr">Thanks <img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzE0MjE5MzcyMiwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.D4FyAh80Ebb-MQHXLc33FNZ9D8GxQRFFB_Lo6EJWP1c">
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On 30 Aug 2020, at 3:43 PM, Babyshop &lt;[email-masked]&gt; wrote:<br>
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<div dir="ltr">Hi Shaikha,<br>
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Thank you for contacting us. <br>
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We sincerely apologize for the ​previous mail.</div>
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<div dir="ltr">As we can see that you have placed this order on Aug 26, 2020 and your order number is 9799501209.</div>
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<div dir="ltr">We would like to inform you that as we can see you've selected only 2 quantity in your order but to claim this offer you should add 3 quantity from the same promotion to your basket and then you will get 3 products for the price of 2 products,
 this is the reason you have not received the free product.</div>
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<div dir="ltr">Feel free to ask any further queries in the future.</div>
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<div dir="ltr">Your Friends</div>
<div dir="ltr">The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1434161