Subject: Re: On validation but amount captured / 8398405242
From: Rehan Khan <[email-masked]>
To: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Cc: Apoorv Joshi <[email-masked]>
Date: Sat, 29 Aug 2020 06:20:51 -0700 (MST)

Hi Team, 

Any update on this case. 

Regards 
Rehan 

From: "Rehan Khan" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Cc: "Apoorv Joshi" <[email-masked]> 
Sent: Monday, August 24, 2020 11:53:56 AM 
Subject: On validation but amount captured / 8398405242 

Hi Team, 

The order has not been placed successfully because it was on validation but as per the Payment Transactions the amount has been captured. 
Now the customer is asking for his amount so please refund his amount as soon as possible. 

Order number - 8398405242 
Ticket number - 1406865 

Hybris Ticket ID - 03518021 
Amount - KWD1.00 

Regards 
Rehan