Subject: New Reply Received - Returns
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 29 Aug 2020 09:47:41 +0000

Hi Rehan Khan,  The customer has responded to the ticket.  Returns  Ticket comment <div dir="auto">Yes i know ..but i try the shoes 1 side only when i received but now when i want to wear my  shoes ,my friend she tell your shoes is not the same size.. I am shock what happened why your company not double check before sending it..<br><br><div>AMVM</div>
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<div>On Sat, 29 Aug 2020, 13:33 Centrepoint, &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="ltr">Hi Anna,<br>
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Thank you getting in touch with us.</div>
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<div dir="ltr">We sincerely apologise for the inconvenience caused.</div>

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We see that you want to return your item which you ordered from our website in May. <br>
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As per our return policy, we can only accept return requests if they are made within 14 days after the delivery of the products. You purchased this item on (Jun 1, 2020), so we won't be able to initiate a return request here. <br>
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For any further information on return, please visit the below link: <br>
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<a href="https://helpae.shoemartstores.com/en/support/solutions/folders/44001186067#" rel="noreferrer" target="_blank">https://helpae.shoemartstores.com/en/support/solutions/folders/44001186067#</a> <br>
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We thank you for your understanding and cooperation. Feel free to get in touch with us for further assistance.<br>
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Your friends,<br>
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<div>The Support Team  </div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1431660