Subject: New Reply Received - Re: We’ve received your online return request.
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 28 Aug 2020 16:04:46 +0000

Hi Rehan Khan,  The customer has responded to the ticket.  Re: We’ve received your online return request.  Ticket comment <div>                <br>Hi,<br><br>A person from your courier company called me and collected the item that I wanted to return. I asked for an acknowledgment receipt and he said that centrepoint will message me. I haven't received any messages yet.<br><br>Thank you            </div>            <div class="yahoo_quoted" style="margin:10px 0px 0px 0.8ex;border-left:1px solid #ccc;padding-left:1ex">                        <div style="font-family:'Helvetica Neue', Helvetica, Arial, sans-serif;font-size:13px;color:#26282a">                                <div>                    </div>
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<div>On Thursday, August 27, 2020, 02:08:48 PM GMT+4, Centrepoint &lt;[email-masked]&gt; wrote:                                </div>
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<tr>									<td align="center" style="color:#1e1e1e;font-size:12px;padding:5px 0;line-height:18px;text-align:right">										Here’s what you need to do next.									</td>								</tr>							</tbody>
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<tr>					<td align="center">						<table border=" 0" cellpadding=" 0" cellspacing="							0" align="left">							<tbody>								<tr>									<td style="padding:35px 0 0 5px">									<a rel="noreferrer" target="_blank" href="https://www.centrepointstores.com/ae/en?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dreturn_initiation_AE_en" style="display:inline-block">									<img style="border:0;margin:0" alt=" Centre Point logo" src="https://i1.lmsin.net/website_images/ae/logos/emails/concept/logo-centrepoint.png" width="165"></a>
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<tr>												<td colspan=" 2" style="padding:15px 0 0 0">Download													our apps now</td>											</tr>											<tr>												<td align=" right" style="padding:5px 15px 0 0">												<a rel="noreferrer" target="_blank" href="https://itunes.apple.com/ae/app/id1161310479f?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dreturn_initiation_AE_en">													<img alt=" ios icon" src="https://i1.lmsin.net/website_images/ae/emails/icons/apple_app_store.png" width=" 19"></a>												</td>												<td align=" left" style="padding:5px 0 0 15px">												<a rel="noreferrer" target="_blank" href="https://play.google.com/store/apps/details?id=com.landmarkgroup.centrepointstores&amp;referrer=utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dreturn_initiation_AE_en">												  <img alt=" android icon" src="https://i1.lmsin.net/website_images/ae/emails/icons/google_play_store.png" width=" 19"></a>												</td>											</tr>											<tr>												<td align=" right" style="padding:2px 10px 0 0">												<a rel="noreferrer" target="_blank" href="https://itunes.apple.com/ae/app/id1161310479f?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dreturn_initiation_AE_en" style="text-decoration:none;color:#202020">iPhone</a>
</td>												<td align=" left" style="padding:2px 0 0 10px">												<a rel="noreferrer" target="_blank" href="https://play.google.com/store/apps/details?id=com.landmarkgroup.centrepointstores&amp;referrer=utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dreturn_initiation_AE_en" style="text-decoration:none;color:#202020">Android</a>
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<span class="yiv9786795102navmenu">													<a rel="noreferrer" target="_blank" href="https://www.babyshopstores.com/ae/en?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dreturn_initiation_AE_en" style="text-decoration:none;display:inline-block;color:#ffffff;padding:10px 6px;word-wrap:normal">Babyshop</a></span>													<span class="yiv9786795102navmenu">													<a rel="noreferrer" target="_blank" href="https://www.lifestyleshops.com/ae/en?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dreturn_initiation_AE_en" style="text-decoration:none;display:inline-block;color:#ffffff;padding:10px 6px;word-wrap:normal">Lifestyle</a></span>													<span class="yiv9786795102navmenu">													<a rel="noreferrer" target="_blank" href="https://www.splashfashions.com/ae/en?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dreturn_initiation_AE_en" style="text-decoration:none;display:inline-block;color:#ffffff;padding:10px 6px;word-wrap:normal">Splash</a></span>													<span class="yiv9786795102navmenu">													<a rel="noreferrer" target="_blank" href="https://www.shoemartstores.com/ae/en?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dreturn_initiation_AE_en" style="text-decoration:none;display:inline-block;color:#ffffff;padding:10px 6px;word-wrap:normal">Shoe Mart</a></span>													<span class="yiv9786795102navmenu">													<a rel="noreferrer" target="_blank" href="https://www.centrepointstores.com/ae/en/offers?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dreturn_initiation_AE_en" style="text-decoration:none;display:inline-block;color:#ffffff;padding:10px 6px;word-wrap:normal">Offers</a></span>													<span class="yiv9786795102navmenu">													<a rel="noreferrer" target="_blank" href="https://www.centrepointstores.com/ae/en/search?q=badge.title.en%3AClearance&amp;clr=true%26utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dreturn_initiation_AE_en" style="text-decoration:none;display:inline-block;color:#ffffff;padding:10px 6px;word-wrap:normal">Clearance</a></span>
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<div style="font-family:Helvetica, Arial, sans-serif;font-size:24px;margin:0;padding:0;text-align:left;font-weight:bold;color:#202020;line-height:32px">Thank you for submitting your return request</div>
<div style="font-family:Helvetica, Arial, sans-serif;font-size:16px;margin:0;padding:10px 0 0 0;line-height:22px;text-align:left;font-weight:normal;color:#202020">Hi Seyed Mowlana, you’re almost there! You can finish returning this product in a few easy steps:</div>
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<tr><td align="center"><table border="0" cellpadding="0" cellspacing="0" width="100%"><tbody><tr><td><table border="0" cellpadding="0" cellspacing="0" width="100%" align="center" style="max-width:90%">    <tbody>
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<tr>                                <td width="15%" align="left">                                    <img class="yiv9786795102image" src="https://i1.lmsin.net/website_images/ae/static-pages/returns/pick-up.png">                                </td>                                 <td width="85%" align="left">                                 <h4 style="margin:0;font-size:18px">1. Confirm your pick-up</h4>                                 <div style="margin:10px 0 0 0;font-size:15px;line-height:19px">Our courier partner will call you to arrange your return pick-up. Your pick-up should take place in 3-5 business days.</div>                                </td>                                <td>                                </td>                            </tr>                        </tbody>
</table>                    </td>                </tr>                <tr>                    <td align="center">                        <table border="0" cellpadding="0" cellspacing="0" width="100%" style="margin-bottom:35px">                            <tbody>
<tr>                                <td width="15%" align="left">                                    <img class="yiv9786795102image" src="https://i1.lmsin.net/website_images/ae/static-pages/returns/box.png">                                </td>                                 <td width="85%" align="left">                                 <h4 style="margin:0;font-size:18px">2. Box up your return</h4>                                 <div style="margin:10px 0 0 0;font-size:15px;line-height:19px">                                                                  Wrap and seal your product in its original packaging, and ensure that all tags are intact.                                                                   </div>                                </td>                                <td>                                </td>                            </tr>                        </tbody>
</table>                    </td>                </tr>                <tr>                    <td align="center">                        <table border="0" cellpadding="0" cellspacing="0" width="100%" style="margin-bottom:35px">                            <tbody>
<tr>                                <td width="15%" align="left">                                    <img class="yiv9786795102image" src="https://i1.lmsin.net/website_images/ae/static-pages/returns/return.png">                                </td>                                 <td width="85%" align="left">                                 <h4 style="margin:0;font-size:18px">3. Hand over your return</h4>                                 <div style="margin:10px 0 0 0;font-size:15px;line-height:19px">Hand over the package to our courier partner and they will give you an acknowledgement receipt.</div>                                </td>                                <td>                                </td>                            </tr>                        </tbody>
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<tr>                                <td width="15%" align="left">                                    <img class="yiv9786795102image" src="https://i1.lmsin.net/website_images/ae/static-pages/returns/refund.png">                                </td>                                 <td width="85%" align="left">                                 <h4 style="margin:0;font-size:18px">4. Receive your refund</h4>                                 <div style="margin:10px 0 0 0;font-size:15px;line-height:19px">                                                                  Your product will take 2-3 business days to reach our warehouse. It will take us 1-2 business days from the time we receive your return to conduct a quality check and issue your refund.                                                                  </div>                                </td>                                <td>                                </td>                            </tr>                        </tbody>
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<tr>                    <td>                        <h4 style="margin:0;font-size:18px">Here's how your refund works:</h4>                        <ul style="padding-left:15px">                            <li style="margin:10px 0 0 0;font-size:15px;line-height:19px">If you’ve paid by Cash on Delivery, your refund will be credited to your My Credit balance under your account.</li>                            <li style="margin:10px 0 0 0;font-size:15px;line-height:19px">Refunds to your Credit Card or Debit Card may take 4-15 business days to process.</li>                                                        <li style="margin:10px 0 0 0;font-size:15px;line-height:19px">Refunds for any Shukrans, Gift Cards or Return Vouchers you’ve spent will also be credited to your My Credit balance.</li>                                                    </ul>                    </td>                </tr>             </tbody>
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