Subject: New Reply Received - Fwd: Order #9612730511
From: Max <[email-masked]>
To: [email-masked]
Date: Fri, 28 Aug 2020 12:16:13 +0000

Hi Rehan Khan,  The customer has responded to the ticket.  Fwd: Order #9612730511  Ticket comment <div dir="ltr"><div dir="auto">Pls don't act as if you don't know anything. You nicely CANCELLED the order and played drama. I doubt you have even tried to search the order. Surprising that your system is so flawed, you can't search my order by email ID. Please tell this joke to your managing director. Attaching the cancellation email that you sent before sending this pretending email that you don't know anything. <div dir="auto"><br></div>
<div dir="auto">This is the second time you are playing like this. Last time also you cancelled the kids mask. If you don't have stock, why is it shown on the website and allowed to place the order?</div>
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<div dir="auto">Pathetic</div>
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<div dir="auto">Sadly yours,</div>
<div dir="auto">Ashraf</div>
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<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Fri, Aug 28, 2020, 5:17 PM Max &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>
	<div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'><div dir="ltr">
<div dir="ltr">Hi Ashraf,<br><br>Thank you for contacting us. <br><br>We sincerely apologize for the inconvenience caused.<br><br>We would like to inform you that as we have checked with your order number and email id so we could not find out any details.</div>
<div dir="ltr">Please provide us the correct order number and your registered email i.d with your mobile number so we can take further assist you.</div>
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<div dir="ltr">​We are looking forward to your reply.</div>
<div dir="ltr"><br></div>
<div dir="ltr">Your Friends</div>
<div dir="ltr">The Support Team</div>
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Attachments :
1. <a href='http://helpae.maxfashion.com/helpdesk/attachments/2043141765478'>Gmail - Your partial cancellation has been processed.pdf</a>
  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1429048